Bill's Grandpa and Bill pretending to play Ping Pong
It's true. Managed Merchants on Bonanza have access to our live telephone support line that is answered by a real human between the hours of 9am and 5pm (PST), Monday through Friday. So if you call, do not be surprised if you hear a ping pong battle (lol investors, we are totally kidding! It's actually a recording of a ping pong game, so that they think we are a lean start up) or a Scategories game in progress. New merchants are given the option to be a Managed Merchant upon creating their booth. Existing merchants can sign up via their "Sales Booster Dashboard" linked on your My Bonanza page. The support number is located on the "Contact" page which is linked at the footer of each Bonanza page.
No matter where you sell at online, the pending Google changes that Bill blogged about in May have been on many minds, including ours. We wanted to let you know that we are feverishly working on several initiatives on Bonanza to compensate for any inconvenience from Google Shopping moving to a 100% paid model on October 1st, 2012. While we are not able to discuss the specifics with you, we are hoping to have one of the features launched by the end of August and the other feature launched by the end of September, if not sooner.
Bonanza merchants do not like to sit idle. With all of the Google Shopping hoopla you are probably wondering what you can be doing to put yourself in the best possible position to realize sales. In regards to Google, we would highly recommend that you:
- Make sure that your listings have no missing Unique Product Identifiers (UPC or Brand/MPN Numbers)
- Make sure that you have no capitalized titles (ALL CAPS in titles are against Google's publishing policies)
- Make sure that your title keywords are within the first 70 characters of your title (Google will truncate titles beyond 70 characters)
- Make sure that your titles and descriptions are high quality. Relevant titles and quality descriptions are key.
We also have a page on Bonanza that we are constantly updating that will provide you with tips and a wealth of information on how to increase your sales on Bonanza. We will be sure to keep you posted as more information becomes available. Now if I can just figure out how to beat Jordan at a game of Ping Pong the world will be a better place!