Relentless Simplicity - The Bonanza Blog

Welcome to the Bonanza Blog! Here you will find all the latest news about our online marketplace, with timely stories about how to get the most out of your selling online and effectively manage your online shop.

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How are you celebrating 10/11/12?

So you did not book the chapel in enough time to have that wedding on 11/11/11?  No bigs, you can get married today!  Already married?  Well then go buy a lottery ticket, hit the track, have a Vice Presidential debate why don't you!  People are celebrating 10/11/12  in many different fashions and there is no reason why you should not go and get your game on today.

If those options do not flip your pancake then you can hang out on Bonanza and maybe have a live chat with a Bonanza support agent? Maybe you would instead like to make hand picked lists and background burn the images on your list?   Maybe checkout some of the newest browsing features added to the site?  In case you have not guessed, we are celebrating 10/11/12 by adding more features to the site.  

 

"Add ability to have an online chat with support for Gold and Platinum members"

Subscribing Gold and Platinum members now have the ability to engage in a live chat with members of the world famous Bonanza Support Team!  If you have not already, first sign up for a Gold or Platinum Membership(What are you waiting... (continued)


Recent Changes at Bonanza

Q.  Who has the most badass programming team on the internet?  Facebook?  Twitter?  A.  Well they may have a respectable team but pound for pound, the Bonanza programming team has to be one of the most productive online (in addition to their mad ping pong skills)!  For example, from our "What's New" list from today:

 

    9/18
    Freshen look of My Bonanza page.
    Fix an assortment of reasons that eBay items wouldn't export.
    Incorporate suggestions for higher ranking Google items.
    Create brief overview page for how Bonanza Ads work.
    Allow suggestion of non-existing trait from new item form.
    Be more explicit with Facebook about which item picture it should use.
    Fix wretched formatting of Tweet box from item detail page.
    Allow user to change the eBay ID they export with.
    Show FVF percentage of each offer on user's bill.
    Fix back button not always working when traversing from search -> item -> search.

 

If you visit your My Bonanza page you will see a cleaner look and a much easier page to navigate.  Bill mentioned that he is not done with that page so stay tuned.  

 

You should also note the entry, "Allow suggestion... (continued)


"I called Bonanza and I heard them playing Ping Pong!"

Bill's Grandpa and Bill pretending to play Ping Pong

It's true.  Managed Merchants on Bonanza have access to our live telephone support line that is answered by a real human between the hours of 9am and 5pm (PST), Monday through Friday.  So if you call, do not be surprised if you hear a ping pong battle (lol investors, we are totally kidding!  It's actually a recording of a ping pong game, so that they think we are a lean start up) or a Scategories game in progress.  New merchants are given the option to be a Managed Merchant upon creating their booth.  Existing merchants can sign up via their "Sales Booster Dashboard" linked on your My Bonanza page.  The support number is located on the "Contact" page which is linked at the footer of each Bonanza page.

No matter where you sell at online, the pending Google changesthat Bill blogged about in May have been on many minds, including ours.  We wanted to let you know that we are feverishly working on several initiatives on Bonanza to compensate for any inconvenience from Google Shopping moving to a 100% paid model on October 1st, 2012. While we are... (continued)


Two new features are now live

Just wanted to post a quick blog to let you know about two features we recently pushed live.

Buyers can now post feedback without logging into Bonanza (added in July).  Bonanza sellers have often requested that we make it easier for buyers to post feedback for transactions.  Now buyers can post feedback without logging into Bonanza.  To make sure you have this option enabled on your account, go to your "Account Settings > Notification Settings" and make sure to select the option, "Send an email reminding a buyer to leave feedback about me (sent a month after transaction closes)."  Buyers intending to leave negative feedback will be taken to a confirmation page which will suggest our Order Resolution Center and some other options prior to leaving the negative feedback.

 

Allow direct responses to BMails (added July 29th). Buyers and sellers can now respond to BMails (messages sent via the Bonanza email system), directly from the copy that we send to your privately regsitered email.  When you reply to a Bmail via your private inbox, Bonanza will generate a Bmail and forward it to the other party. Nothing is needed to use this feature, it is already live on the... (continued)