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Bitz N Pieces Boutique

Booth Details, Discounts and Policies Return to booth

Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!

Booth overview

Bitz N Pieces Boutique is a online store that specializes authentic affordable health and beauty products.

As an online business I believe in provided 100% customer service to everyone shopping here. If for any reason you are dissatisfy with the services you received, you are encourage to contact me. I will make every effort to correct the problem. I can be reached by email or by phone. Please click on contact for email communication or 240-566-2655 for phone contact. Please leave a voice message if unavailable. All calls are return within 48 hours.

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Shipping policy

At Bitz N Pieces Boutique I strive to provide 100% customer satisfaction. I also reserves the right to limit and/or refuse to accept a return of certain merchandise at any time and for any reason.

Packages are ship via USPS First Class, Parcel Mail, Priority Mail or UPS.

Packages are shipped Monday – Friday within 72 hours. No Weekend Shipping.

All items are ship with delivery confirmation.

Combine shipping on multiply items — 35% discount on additional items

Return policy

All returns/exchange must be requested within 7 days of receipt of product and requires a Return Authorization Number (RAN). All sales are final after 7 days.

RAN can be obtained by contacting Bitz N Pieces Boutique at bitznpiecesboutique@yahoo.com Please include your phone number with your RAN request.

A RAN form will be email to customer for completion. Please complete form and return with package.

Authorized returns must be received within 10 days after the RAN is issued. All returns received after 10 days are non-refundable and package will be return to customer.

All items MUST be returned in the condition in which it was shipped and received, (all original tags intact and unworn condition) otherwise item will be returned to you, at my cost, and there will be NO refund given.

All items should be return insured or with delivery confirmation. Bitz N Pieces Boutique is not responsible for items that are lost or damage while in transition back to my warehouse.

The following items are not returnable: Open/used make-up and beauty aids, sale items, under garments, and holiday items.

Miscellaneous details

Refunds

Refunds will be process within 72 hours after return of products.

Refunds are issued in the same manner they were received. Payment by checks and money order will be refunded with a company check. Credit card payments will be refunded to your credit card.

Shipping charges is non-refundable unless the return is due to an error by Bitz N Pieces Boutique. Full refunds will be issued for defected items.

Restocking Fee

Any packages that are refused or undeliverable are automatically assessed a 35% restocking fee once package is received. Refund will be issue minus restocking fee and cost of shipping. Ex. Purchase total $30 plus $3.50 for shipping. Total purchase cost is $33.50. You will only be refunded $19.50 (this is minus $10.50 for restocking and $3.50 for original shipping)

All items that are return will be automatically be assessed a 20% restocking fee once package is received. Refund will be issue minus restocking fee and cost of shipping. Ex. Purchase total $30 plus $3.50 for shipping. Total purchase cost is $33.50. You will only be refunded $24.00 (this is minus $6.00 for restocking and $3.50 for original shipping)