Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!
I usually ship orders within 5 days of cleared payment. as my products are custom made fresh to your specifications. The delivery confirmation number will be sent to you when I ship your package.
USA- pay the highest shipping rate first, then add only $0.80 shipping for each additional item in the same order. All items must be paid for in a single transaction to qualify for this discount.
International: I can fit up to 4 pounds in a flat rate envelope for $25.00. This is about 12 regular 4 oz bars of soap. I can fit up to 20 pounds (or 50 bars) in a flat rate box for $65.00 (to Canada it’s only $45.00).
I am dedicated to creating a pleasurable buying experience for my customers and I work hard to build customer relationships. I offer great quality products and want you to be happy with your purchase!
I offer you a 100% Satisfaction Guarantee. If you’re not happy with your order for any reason, please contact me within 2 days of receipt. Together we’ll find a solution that best meets your needs.
(Please note the following)
Returns – Return shipping is at your expense, including Delivery Confirmation for tracking purposes. Any free gift samplers are yours to keep.
Refunds – Any refunds will be returned to you in the same method in which they were received unless otherwise agreed upon. For example, if PayPal was used for payment, then any refund due would be returned through PayPal.
Exchanges – In the event of an exchange agreement, then a comparable product of your choice from our store will be sent to you.
Damage/Loss – I take great care in packing your items for shipment, but sometimes things happen and an item can be damaged or a package gets lost. I pay for Delivery Confirmation and/or Tracking on each and every shipment and insure every package so rest assured, you are not responsible!
- For damage, please contact me asap. I require that you have photo/s of the damage so I can turn them in with your claim.
- For Loss, please allow a reasonable amount of time to pass before panicking. Domestic Mail- First class mail can take a week or so, parcel post (which we rarely ever use) can take 7 – 10 days, and priority mail is the fastest at only 2-3 days. International First Class Mail can take anywhere from 6 to 21 days and International Priority Mail can take 6-10 days. Transit times are also slowed during busy holiday seasons and also when the economy is slow and the post office has cut down on workers.
If you have any questions, please don’t hesitate to email me at:
My Scent list for custom orders is located at:
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Miscellaneous booth factsFreebie policy: No freebie policy specified
Combined item discount: 5% off w/ $100.00 spent