Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!
My main objective is to treat each customer as if I were that customer. I expect customer satisfaction and great customer service. That is what I will give to each of you as customer’s. I know how much shipping can cost and I hate shipping fees, therefore everything here is free shipping within the Continental United States….The Patina Fire Pits can only be shipped within the Continental United States because of the weight…It would just be too costly too ship.
If You have any question’s what so ever please feel free to contact me. I am usually here most of the day and the emails are monitored even on weekends. I will get back to You quickly.
Have a wonderful time shopping and make sure you make me a favorite so you can find your way back.
I can only offer free shipping to the Continental U.S. If you live in Hawaii, Alaska or Canada please contact me before the purchase for a shipping quote. These are the only areas that I ship to at this time.
I am now carrying a line of Patina Products…Because of the type, weight,etc of this product I can only ship to the Continental United States.
I understand that at check out it is telling you that I have to approve the item…I do this just to make sure the invoice is correct and that if you live in the FREE shipping area You are not charged…
Normally items get shipped same day…but, too always be safe I say items will ship within 3 days of cleared payment.
I do get busy during the Holiday’s and will let you know if and when things slow down or if your item will be delayed.
At this time I can only ship to a physical address. No P.O. Boxes or Military boxes. I hope to get all this changed in the future.
Unfortunately I can not ship to a P.O. Box, APO,FPO…I must have a physical address to do shipping.
Please contact me within 3days of receiving item if it is delivered damaged. Please keep all original packaging and if possible take pictures of the damage.
I can not accept returns on: Clothing,Costumes, Masks, annointing oils, perfumes.
Some products may be subject to a 25% restocking fee and all return shipping would be paid by customer.
Please contact me for any question’s you may have. I am not perfect and may have left something out here.
Please be sure to contact me with any question’s you may have…and don’t be afraid to make an offer. Some items I can even put on lay a way…Some can not because I do sell on more than one site and it may sell out before I can do that favor…Please contact me for any reason, no matter how small you think the question may be…all question’s are important to me. That helps me serve You with better customer service.