Has anyone noticed that their items are not showing up in Google product search?

I hadn’t noticed, but I do see what your saying is true. Interesting indeed. When I click to disable and to apply that, then the selected mark is then gone too.

I will let you know what they say. I am having trouble understanding why all of a sudden all of my items are suppressed when I have not changed any settings. As I used batch editor for all of my items, it gave me a message that those items “were no longer suppressed”. I never suppressed their transmission. Very confusing!

@ Sheenys-Shack, thanks. I am hoping that all of my items will eventually get back into the index. It took me a while to work with the batch editor tonight. I tried selecting all at once and that didn’t work so I did them in batches of 12 to 15 and that worked.
I am just glad that I noticed the problem. As I said before, I KNOW that my items were in the index prior to this since I spot check them occasionally.

@A2z4u2c, I did run a google feed check and it came back with 6 items that had a problem with shipping. I will check again tomorrow to see if all of the other calculated shipping items come up as issues in the feed check.
I just got a response from support which i am going to share:
Hi Noreen,
I am very sorry for the hassle. This option is disabled by default for all booths. Most likely the “Enable” button was just clicked by accident or there was a fluke incident with the system, but you should be fine from here on out. We do not alter these settings at all.

If you have any further issues please let us know but I don’t suspect you will.
Best of luck on your sales!
Angelica
The Bonanza Team

Yes, I have now noticed that around 1,265 of my items no longer show in google product search. I am pretty positive it is because I use calculated shipping except on about 750 items. Yikes, so very annoying.

I hope so. Google is pretty weird sometimes, and it usually is something on their end.

This is off-topic. How do I link my Bonanza store from my personal business website?

Well, this certainly explains why sales have declined so bad. I used to dominate the first 10 pages in one category and now all of my products are gone. None of them are showing up in GPS.

hmmmmmmmmmmmmmm…all my flat rates are…none of calc..which I have just started using in the last few months…

back to flat rate..

“Got that same issue I try to use calculated shipping to help buyers and myself. Yes my sales are non existant for the last while.” I find calculated shipping (by zone & zip) painful and useless. To me, better to offer free shipping and factor it in the cost — or a flat rate, like Overstock does – $2.95.

I haven’t checked my Google status lately because well, I decided long ago that I was done trying to placate the Google gods. I have never in my 3+ years on Bonz had a single sale come from Google products, so why sweat it? My stuff is found on all the search engines and that’s where the bulk of my sales come from, organic search.

I would never switch to flat rate shipping just to have my items visible in google product search. Calculated shipping is easy and fair. As long as you know what your package will weigh you just enter the weight and select your shipping method and you’re done. That way every buyer pays the correct shipping cost to their zip code and I don’t lose any money.

On very rare occasions I get the weight wrong, which means I either issue a refund or I eat the difference, but that’s very rare. I’ve been in this business for a long time and pretty much know what my items are going to weigh when properly packed.

Does this explain the 2-week drought I had prior to last week? Thanks for raising this issue Celtic. Much appreciated.

Just checked my booth as well. As suspected, calculated shipping items not showing up in GPS. Flat rate shipping is there.

Do we know for sure this is a Bonz glitch or is this a Google glitch? Would love to know before I begin editing.

I think it would be a good idea to contact support if you find that your items are not showing up in product search.

@Celtic – after you disabled the GPS supression, did you see your items showing up in GPS? It was my understanding that we had to turn the suppression on so that inaction would automatically send items to GPS.

And as @Mommyof2QTs said, when you’re in the middle of the country, flat rate is manageable. When you’re on the coast, if it’s larger than 13 oz, calculated shipping is definitely the way to go.

ETA – Just emailed support.

@abbysattic- no, I went through every item in batch editor and clicked the disable suppression button thinking that was the problem. After that, the missing items did not show up. But I am aware that it could take 72 hours for the changes to be in effect. Scroll up to an earlier post of mine (8th post in the thread) in which support explains the suppression enable/disable button.
All of my free or flat rate shipping items are the only ones seen in GPS.
I am pretty sure this is something that Google is now doing to enforce their previously published rules on shipping and taxes. I am trying to find some more info as we type.