Vintage Japanese Kutani Satsuma
Porcelain Teapot Peacocks
With Bamboo Handle circa 1950s

I don't know about you but when I order something online, I like to get it get it fast.  So it is our policy to ship items as fast as possible. Most items ship within 1 business day of a paid order. Items usually ship via USPS or FEDEX Ground. Lighter items usually ship via USPS Priority Mail while heavier items may ship via FEDEX Ground, SmartPost or USPS Parcel Select. If your shipping address is different than your mailing address, please make sure you have the correct address registered with.  We will not ship to an address that is not registered with.

We take great care in packing items but on rare occasions an item can be damaged in shipping. All items shipped within the USA are automatically insured against damage. If your item arrives damaged contact us within 5 days from the delivery date so we can process a claim/refund.

 

International Shipping

Postage Shown for in United States Shipments Only

International customers must provide a confirmed mailing address. The bidder/buyer is responsible for paying any brokerage fees, duties or taxes on international orders. We must fully comply with all regulations set forth by our carriers and by customs. Import duties, taxes and charges are not included in the item price or shipping/handling cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

Payment is expected at the time of winning an sale or buying the item now.  We only accept Paypal. 

charges us a fee, instantly, for every listing once sold. After 5 days, if we do not receive payment, a "non payer" alert is sent. This is done only in effort to reclaim the fee that we were charged.

If you have won an item by accident, please contact us immediately and we can file a "mutually agree not to transact". This allows us to relist and get our fees back from. 

If you can't pay, we understand...contact us!  We will negate the ad at no cost! If you made a mistake on buying...its okay...contact us.

The customer is responsible for all return shipping.

Once a refund is approved, your credit will be issued. The unit must be returned in the condition that it left our warehouse, including all parts and manuals included in the item listing & any serial numbers must match with my records.

Take care, we hope all your experiences are wonderful!

Will usually ship within 1-2 business days of receiving cleared payment. 

 

We are very easy to work with and we like happy customers! Upon receipt of your purchased item, check for any shipping damage and contact us ASAP if there is shipping damage or other issues.

We accept returns on items within 14 days of receipt. If you are returning an item for whatever reason, contact us within 14 days to arrange for a return. Once we receive the item back in good condition, a full refund (less original shipping cost) will be issued to you. Buyer is responsible for return shipping charges and original shipping charges unless we deem that an item was not as described. Returned items must be in original condition with all original parts and be packed well for damage-free shipping.

NOTE- We try to describe items as if we were the buyer. So carefully read all item descriptions. Most returns can be avoided if you read sizes, descriptions, etc. carefully and contact us with any questions you might have prior to purchasing.

Please ask questions prior to bidding or purchasing. We will be happy to answer all questions and send additional photos if needed.

The majority of our items are the result of Estate Sales or personal family items and as such may not be in MINT condition unless otherwise stated. The item description is not all inclusive and only major or gross flaws may be disclosed. Expect each item to have some wear or use consistent with being previously owned. We will do our best to describe each item including flaws or damage; however we are not experts in each item that is listed. So if a particular aspect or condition is important to you, please ask for more photos prior to placing your bid. We take lots of photos and will be happy to email them to you.

The item(s) in pictures are the items that are being offered for sale/sale. From time to time props are used to display the items and help illustrate functionality.   Props may be such as: flammable liquids, candles, stones, marbles, flowers/greenery, flints, stands, batteries, liquor, frames, desks, and staff members' body parts, (this is a partial listing and not inclusive of all props)  are NOT included in lots/item listings (yes, we've had someone ask about a hand in a picture).

Please view photos of the actual items carefully, as this is a part of the item's description and condition. Most of the items we sell are used and do have wear unless otherwise stated in the description. We buy from Estate Sales and Auctions. We put lots of effort into providing nice clear, high resolution photos that you can zoom in to see the fine details.

Our customers are our main priority. If for any reason you feel we have not met or exceeded your expectations, please allow us the opportunity to resolve the issue. We strive for a Positive Feedback on all detailed seller ratings. If you feel as though we have not met or exceeded this rating, please let us know. Our Positive ratings allow us to pass on discounts/savings to our customers.

Please understand that your "Feedback" is very important to us. If for any reason we have not met your satisfaction, please let us know first so we can correct it. If we have met your expectation, please leave positive feedback and we will do the same for you.

We strive for a POSITIVE Rating on our sales. Please contact us if you have a problem. PLEASE don't leave Negative comments, feedback or assume the worst without contacting us first to try and reach a resolution. We are very easy to work with and refunds are not a problem when there are substantial errors in the description.