2016 Best Places to Work
2015 Silver Winner - Small Company of the Year
2016 Most Recommended Marketplace
Bonanza's core values drive our culture and growth:
Who succeeds in a culture like this? People who want to build things that have never been done before. People who get excited about empowering others. People who are comfortable with -- nay, thrive on -- rapid, constant change.
We believe a key to our longevity is pace. While some tech companies measure "employee success" by how much work can get squeezed into a 12 hour day, we've found our productivity is maximized when living a fulfilling life doesn't get short shrift.
Here's a sampling of the perks of working at Bonanza:
Simply put, we are one of the fastest moving, fastest growing sites in person-to-person ecommerce. Our growth has been driven exclusively through word-of-mouth referrals, good press, and a quality-first customer support team. Since launching in late 2008, we have grown to over 3+ million monthly visitors and over 20 million items posted for sale. In February 2014 Bonanza was chosen as the #1 Preferred Marketplace (over eBay and Amazon) in the annual "Sellers Choice" awards on Ecommercebytes. Our Customer Support team was recently recognized by Zendesk as one of the top performers in support volume and satisfaction and was used as a benchmark in their quarterly report. We are now seeking to add a new member to the crack support team that has made this growth possible.
Bonanza is an extraordinary marketplace that empowers more than 30,000 entrepreneurs to maintain their own online business, minus the busywork. These entrepreneurs are passionate enough to have voted us the #1 “Most Recommended" marketplace (over eBay, Amazon, and Etsy) in the biggest survey of online sellers.
How do we foster the happiest customers of any marketplace? By listening to them, giving them the benefit of the doubt, and providing superb service. Our focus on the needs of our community has allowed us to build a unique set of tools aimed at simplifying the ecommerce experience. Bonanza users know that when they report a bug or suggest a feature, we listen fiercely and act accordingly.
Here’s where you come in. This position is the glue between "the customer" and "the code," ensuring that Bonanza continues its legendary commitment to user happiness.
When you've got 15 million items in your database, how do you determine the difference between the band "Rose Windows," the software "Microsoft Windows," and a car's rear window? By analyzing the context of the user's phrasing, and building a system that can simulate human intelligence.
Our vision is to build a platform akin to Google's "Knowledge Graph," but catered specifically to the domain of sellable products. If you've got the smarts to figure this out, the result could provide ultra-relevant product recommendations (+ product reviews), on Bonanza and anywhere else that English is used to describe an item.
The Background Burner is a technology that embodies the adage that "the best way to predict the future is to invent it." In the not-very-distant future, photo studios as we know them will cease to exist, replaced by studio-quality photos that require only a smartphone and the Background Burner. We've just got to finish building it.
It is fun to work on a tool that's on its way to becoming a staple of life, from online selling, to family photos & Christmas cards. The Background Burner is a product that your mom will be able to brag to her friends about.