Terms of Sale
Jewelry Descriptions and Condition Rating System
NWT (new with tag), NWC (new with card), New -- Acquired in liquidation as Store Stock. Please note new may not be a current model/style. The item was handled in a retail environment. If included, the retail tags may have clearance tickets or markdown writing over the MSRP pricing/manufacturer attached tags/cards. If included, boxes or packaging may be damaged from store or liquidation labels or tape but it will not affect the item. Item may be out of original packaging altogether. Item was not previously sold.
If the item is Sterling Silver, .925 (92.5% silver) or .825 (82.5% silver) or fine silver .999 (99.9% silver, very soft), the sterling may be tarnished from exposure to air and may need a gentle cleaning/polishing. Tarnish is not soil but is a naturally occurring oxidation process that takes place when silver is exposed to air. Clean your sterling gently with any of the well known silver cleaning products. There are many readily available in your local supermarket, large retail chain or the Internet. I mostly prefer a silver polishing cloth available in my store. If a more thorough cleaning is needed, I like Twinkle Silver Cream with any soft cloth or Wright's Silver Cream. I do not recommend dips. When not in use, keep your sterling sealed in simple food storage bags or the zip bag in which your item arrived.
Pre-owned - Item can be in excellent, very good, good or fair condition. Pre-owned includes items worn and returned to the retail store by the previous owner due to preference only. Some pre-owned items may show signs of use or may be damaged and require a repair or adjustment. I will note such in the listing and also note to the best of my ability any damages, defects, soiling or imperfections. It may or may not have the tags included.
We do try our best to note major imperfections. However, it is impossible to note every mark, impression, scuff, and scratch inherent to the metals and stones used in the composition.
Items may or may not come with the original packaging, card or box. If a box is included, it will be mentioned in the listing. The box may be damaged or may have the labels or the remnants of store sticker on it. Logos and designer marks if identified will not be defaced or removed.
A note about colors other than black: Colors vary from monitor to monitor and eye to eye. Blues, reds, greens, pinks, corals etc. have many different shades, tones and hues. Black pearls are not midnight black in color. They may be a gunmetal black or rainbow black depending on the light or the type of pearl. If you are looking for a particular shade for an exact match, please ask questions and do not bid until you receive an answer. Thank you.
Shipping Details
Free shipping on jewelry applies to the US Only
We ship fast! You will find your package will be shipped the same or next business day after payment is received and cleared by PayPal. The type of shipping service discretion, mostly USPS First Class mail 3-7 day delivery. If you need your item sooner, please contact us for a Priority Shipping Quote. We include delivery confirmation in our shipping cost and on items over $249 we include and require your signature confirmation when delivered. For increased security, we deliver your item directly to the USPS, UPS, or FedEx but we cannot control delivery times once a package is in the possession of the carrier.
Shipping Outside the States
Occasionally we will make an exception. Please contact us for a quote at pinchrosemary@gmail.com. Shipping outside the states could be expensive. We are a registered business in the US and we cannot alter the customs forms to show a lesser value than you paid; nor can the item be checked as a gift. If you are not aware of your country's import tariff and value added tax (VAT) information, you may want to review it before you agree to accept my terms. The import and value added taxes (VAT) that your country imposes may be significant but they are not in our control, and they are charged to you upon delivery.
We ship USPS International Priority or Express Mail only using the actual cost based on an estimated weight plus insurance. If we overestimate the weight of an item in our estimate, we refund the difference if you let us know after receiving the item. If these terms are acceptable to you, please copy "I agree to Pinchrosemary's International Shipping terms" and send us a message. Someone will get back to you with details. Transit times are not in our control.
Payment Details
Without prior communication, payment is expected at time of purchase. The item must ship to the 'ship to' address on your PayPal account. We can provide you with directions to do so before paying. Write SERVICE@PINCHROSEMARY.COM
7% NJ Sales Tax applies to sales in NJ. Not applicable to clothing and shoes.
RETURN POLICY
Due to the nature of our business and the product we sell, all sales are final. However, if under extenuating circumstances, should an exception be made and we agree to accept a return/exchange, please note shipping and associated shipping costs both ways are not refundable.
Disclosure
We make every effort to remove designer logos from our listings and our advertisements but not from the product. Our products are the genuine article as represented and obtained through legal channels.
WE DO NOT SELL REPLICAS! OUR ITEMS ARE GUARANTEED AUTHENTIC AND STORED IN A NON-SMOKING, CLIMATE CONTROLLED ENVIRONMENT.
