Rules / Regulations
such as dust/sleeper bag, authenticity card(s), and/or original packaging are
only included if explicitly mentioned in the item description.
100% RISK-FREE RETURN POLICY:
-We accept returns WITHIN 30 DAYS for
ANY reason, NO QUESTIONS ASKED! We will COVER ALL SHIPPING FEES ASSOCIATED WITH
THE RETURN. Please contact us for a pre-paid return label.
-Please keep the red security tag
attached to your item. Items that are returned to us without the red tag still
attached will be subject to a 30% restocking fee.
-Packages that are refused at customs or
never picked up from customs will be subject to a $50 restocking fee.
-Any shipping fees paid by the buyer are
-Hermes products need prior approval for
return from onQueStyle. Please call or write if this is the case.
is brand new.
condition or barely used. No flaws.
obvious that the item has been used previously but in very good condition.
May have one or two small flaws
obvious that the item has been used previously for a period of time but
generally in good condition. Some staining / scratching is present.
obvious that the item has been used for a prolonged period of time but is
still in acceptable condition for continued usage.
We do our best to give our opinion of
condition, if you disagree when you receive it, just contact us and we will pay
for you to return it to us. No Questions Asked.
DOMESTIC SHIPPING POLICY:
-Packages are shipped via USPS Priority
or Express Mail. All packages over $250 will be sent with a signature
confirmation. All items will be shipped within 1-2 business days from the
date of payment.
-Shipping and delivery times are based on
business days (Monday to Friday), excluding Holidays.
-Sales tax of 7.75% is applied to all
orders shipping within California, no exceptions.
INTERNATIONAL SHIPPING POLICY:
-Your item will be shipped USPS
International. Generally, it takes 6-10 business days for your item to arrive, customs
-We are not responsible for any fees incurred
by customs, tariffs, and taxes. -We ship all items labeled as "used
merchandise" valued at the amount it sold for. We do not include the
manufacturers name on the description. We do not claim shipments as gifts or
declare their value lower than the price the item(s) was sold for. Please check