We ship to the USA and Internationally. We do not ship on holidays or weekends. Please keep in mind that all payments must clear before we are able to send your item out. We will mark the item as shipped within the transaction, so please be checking your account for updates.
Due to the nature of our business, we do not accept returns or give refunds. We try to never make mistakes on our shipments, but if for some reason we have sent you an incorrect item, please let us know right away so that we may correct that error.
Paranormal experiences occur in different ways and take different forms. We take a lot of pride in what we offer in our store. This is our life and we love what we do. We have been involved in the metaphysical field for many years, and we have established many great connections and relationships through our work that enable us to offer items from all over the world to you.
Please feel free to email us at anytime regarding questions you have about our items, or advice you need about purchasing an item, etc. Please understand that we try to respond to all messages we receive within 48 hours, but we do receive a high volume of emails and try to respond to them in the order in which they have been received.
We tend not to respond to messages on holidays or weekends, but occasionally we have found ourselves so committed to our work that we have worked through the weekend responding to messages and helping our customers. This just depends on our work load, so please do not be offended if you should not receive a response until the following business day.
We are very passionate about our work. Please let us know how our items have changed your life. Feel free to message us and give us feedback down the road so we can add it to our client testimonials, and more importantly, so we can continue to positively affect the lives of our clients.
As per Legal requirements: We are required by law to state that anything we sell is for entertainment purposes only. We are not responsible for anything that happens once the buyer takes ownership of any of our items. You must be at least 18 years old to make purchases on this site.
Purchases made of products and/or services are done at your own risk. We are not responsible for misuse of any of the items from our store and those items/services should not be used in lieu of professional, legal, medical, financial or psychiatric advice or care.
Moondancer Originals text, photographs of items or services, logo and all listing descriptions, written experiences and testimonials, are plagiarism protected and are Copyright material. Use of any Moondancer Originals material is considered copyright infringement, and is prohibited by law without written permission from a Moondancer Originals representative.
We would like to address that we are selling metaphysical items, and as such, much of our information is received by hearsay, folklore, mythological tales, and channeled information. As such, we will not be held liable for what does/does not happen after you have purchased one of our items. Our items are clearly labeled, “No Returns Accepted” because of the nature of the business we are in. When you purchase one of our items you are fully understanding this, and taking full responsibility for yourself and your purchase. “Magick” is different for each and every person, and the results you experience are different. Each one of us on this earth experiences the world differently, the same way we experience the metaphysical differently than one another. We are passing along and re-homing many spiritual companions, passing on and delivering to you channeled messages and hearsay regarding these spirits and/or haunted items, and we are not responsible for your experiences with them after that point and we are not responsible for the “validity” of the information. We do study and research as much as possible after we have received channeled information to decide whether or not it resonates with ourselves after we have received it. We ask that you do the same. If it resonates with you, please purchase from us. If it does not, please do not purchase from us. There is no way for us to know whether or not our spirits and the information we have received is truth. We want to believe our spirits have told us and our friends the truth, but we are not “guaranteeing” any of the information we have provided. Channeled information from any source be it spirits, extra-terrestrials, or humans, is exactly as we have stated – there is no way for us to verify truth from untruth, and so we just provide the information as we have received it. This is not a place for the skeptical, as magick has never and will never work for those who do not believe in it. It is as simple as that. We feel we were called to do this job in this lifetime, and we ask that you buy from us accordingly as it resonates inside you. We are very strict about our NO RETURNS ACCEPTED policy, as well as have added this disclaimer so that you are fully aware that when you purchase from us, you are releasing us from any liability associated with your purchase, our items, and by purchasing from us, you have agreed to our policies as stated above.