Made in the USA!
Remember the old days when lovers would carve their names in a tree trunk? With our Tree of Love image, you can enjoy that tender experience without the tree! This whimsical framed and matted image is a great gift for the newly engaged, the wedding couple, or even for a landmark anniversary celebration. No leaf raking necessary! Personalization includes two names and the date of that special occasion. Includes a custom black, beveled 23" x 19" wood frame with 3" mat and acrylic front. Matted image measures 13 3/4" x 11 3/4". Carve two names of up to 10 characters per name and add the date (MM/DD/YYYY format).
Contact us for a Free catalog featuring loads of items that can be Personalized as you wish. From Holiday item, Wedding favors and candles, Sport prints and a whole lot more! Just contact us a we will send you a free catalog! Catalog shipping on us!
Please Read Carefully
• All standard personalization is included in your price - there are no additional fees!
• We ship all personalized gift items within 2-3 business days for in-stock merchandise. We will ship all candle and favor items within 5 business days. Although our production team can accommodate most circumstances, please place orders as far in advance as possible.
Please Note: Orders with Personalized Candles and Favors will ship in 4-5 business days.
Change Fee ($25.) - Once your order is submitted to JDS it will be considered ‘in processing’. Changes to your order will incur a change fee of $25. per order as we process our orders very quickly. Changes include but are not limited to personalization, product, address, ship type, added fees, product additions, gift messages, etc.Some change requests will unavailable if the order is in the final stages of production.
Engraving and Font Information - Items will be engraved exactly as requested including upper and lower case letters.
Please enter and review your personalization carefully. All personalization is done in the font style as pictured. We do not make font changes. Here are some guidelines for personalization: Enter personalization as you would like it to appear with capital letters, lower case letters, numbers, punctuation and characters such as &, @, “ or *. Do not type in all capital letters or all lower case letters unless that is how you want the item to appear. Please refer to the product image for a sample of the personalization, font name, style type as well as line & character limits and product dimensions. Numerical dates are completed using hyphens only. Example: 7-15-2011
Classic MONOGRAMMING - If you would like a classic Monogram, please clearly specify "Monogram" on each item to be monogrammed. Then provide the initials in this order: First name initial, Last name initial, Middle name Initial. We will NOT change the order of the initials submitted, WE will produce the MONOGRAM exactly as you have entered/written it in the font shown for the item ordered.
• 100% Satisfaction Guarantee and Exchange Policy - We stand behind our products and are proud to offer a 100% satisfaction guarantee on any defective or damaged merchandise. Our guarantee includes exchanges only. No refunds are available on personalized items. PERSONALIZED merchandise cannot be returned or exchanged. Dated items cannot be returned or exchanged for any reason after event date, regardless if they are defective or damaged, as we cannot be responsible for the use of the merchandise. Items without personalization may incur a restocking fee.
Please place your gift order at least 3 weeks prior to event date to minimize Rush-Shipping charges. Please inspect goods IMMEDIATELY. Any defects or damages MUST be reported within 2 business days of delivery date No Exceptions.
All merchandise returns/exchanges must have an RA.NUMBER.
1.To obtain an RA# (return authorization number), Contact us within 2 days of delivery.
2. Place the RA# given on the outside of the box you are returning so it can be seen clearly by the returns department. RA shipments must be returned within 10 business days of RA approval. PLEASE NOTE: Any package arriving without a return authorization number clearly written on the exterior of the package will be returned to sender at the cost of the sender.
3. Be sure the item you are returning for inspection is packaged properly as we are not responsible for further damages due to improper return packaging. Items returned with insufficient packaging will be refused and returned at the cost of the sender.
4. You are encouraged to ship your return via a track-able source, we cannot be responsible for merchandise lost in transit.
Return Package/Order Fees – Often orders are returned for a bad address, customer refusal or other misc. reasons.
In these situations, fees are often assessed directly from the shipper and are therefore passed along to you. WE will handle as follows;
1. Address Correction: All shippers require a VALID delivery address. Orders processed without a valid address may be returned or incur additional shipping fees. Our flat address correction fee is $10. All additional fees will be assessed directly to the original order invoice and may be done so without notice.
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