Terms and Conditions: Back to Top All items come with 30-day warranty unless advertised differently. If the item you have ordered is defective please contact us within the 7 days of the delivered day for RMA#. After 7 days you will need to pay RMA Processing fees. We will replace or repair the defective item for you. (Buyer must pay shipping fee to ship it back-no exception). In the even that a replacement is not available, buyer may choose to substitute with a difference product, upgrade, or similar product. (If received a wrong item please notify us within 7 days of the delivered day, after 7 days we will not process for exchange.)
RMA: Merchandise must be sent back in the original packaging and displaying the appropriate Return Merchandise Authorization (RMA) number. To obtain a RMA number for your order, please contact us. All RMA numbers are valid for (10) days from their original date of issue. Returned packages displaying an invalid or expired RMA number will not be accepted.
- For replacement, merchandise must be returned within 10 days with a RMA # which we assigned.
- Merchandise should be carefully packed and insured for the full purchase price and shipped via a traceable means (e.g. USPS with Delivery Confirmation)
- Absolutely no walk-in return/replacement service will be accepted.
- A refund may be issued if replacement is not available.
- Pick up service is not available for return merchandise.
- All defective products will be replaced within the appropriate warranty period.
- All return products will be tested by our technicians to verify the problem. If found to be non-defective, we may ship back to the customer at his/her cost.
Please allow up to 10 business days for us to process your return.
Return procedures: Please contact us by email to obtain the RMA number (return merchandise authorization) before shipping the product back.
Disclaimer: Crazydealguy is not responsible for any merchandise that it does not receive or that is not returned in accordance with the following terms:
- We are not responsible for any losses in the mail while returning returned merchandise.
- Merchandise should be properly packed and insured with the carrier for the full amount of purchase.
- Any used item will be refused and returned.
Satisfaction Guarantee: Back to Top Your satisfaction is very important to us and always is our priority goal for the company. If you do not satisfy with the product for any reason within 7-days (Start from delivery day) , simply just email us to obtain the RMA #, ship it back and we will issue refund back of the product and Less 25% restocking fee . Shipping, handling and insurance fees are non-refundable in any circumstances. If the product is free shipping, you will entitle up to 50% of the total price. After 7 days (Start from delivery day) , all sales are final. If you want to return the item, buyer must pay for their own shipping for mailing back to us, and there are 25% restocking fee. If the product refuses, there would be 25% restocking fee as well.
Important: Return product must be in original clean condition box with original accessories, packaging, manuals, registration card, UPC Code, Serial number & cable. Otherwise we will not be ACCEPTED BACK FOR RETURN OR REFUND.
Important: Computer software, video games, audio CDs, VHS videos, and DVD videos are not refundable and no warranty. warranty must be obtain direct to the manufacture.
Bid Policy: A bid on our sale states that you have read and agreed to all Terms and Conditions. Please do not bid if you do not intend to complete your winning bid. We will leave negative feedback for all non-paying bidders and report you as well as initiate an internal collection proceeding to assure payment. - Your bid is a contract to us- Place a bid only if you're serious about buying the item. If you are the winning bidder, you will enter into a legally binding contract to purchase the item from us. All NPB (Non Paying Bidder) will be reported and we will leave you a negative feedback or pay the re-listing fees.
International Custom Duty Tax : All international customers needed to responsible for all Duty Tax by the Custom, the shipping and handling is not cover for the custom charges.
Sales Tax : All Californian need to add sales tax.
Business Hours: Monday to Friday 9:00 AM to 6:00 PM Pacific Time.
We are closed on Saturday and Sunday or any national/Seasonal Holidays, all emails will be answered within 24 to 48 hours, during the business hours, please do not call us, we only communicate by email!!