Why should you buy from Tillie’s?
1. We have some neat things that are not readily available on today’s market.
2. Our prices are aimed at being fair.
3. We believe in customer service. We try to inform the patron of the condition of each item. If it is used we inspect it thoroughly before we list it.
4. We work at being on the ridiculous side when we pack a fragile item. Better too much than not enough packing.
5. We insist on using Priority Mail for breakables. Our postal employees are great, but we don’t know all of them between the two points and we don’t trust them, so the shorter the period of time for your chosen treasure to be in their hands, the better.
6. We will insure a package at our expense if we feel it is necessary. We won’t say we’ve never had anything broken in transit (that wouldn’t be true), but we are proud of our low number since 2000 when we began selling on the internet.
7. We have a no questions asked guarantee. If you are not satisfied with your purchase all you need to is email us within 30 days, return the item, and we will refund your original remittance as soon as it arrives. Items must be in the same condition as when we shipped them. Should a breakage occur please contact us immediately. If we insured the package, you can collect from your post office directly. If not, we can work out a solution. In past cases we have issued a refund.
Thank you for visiting our booth and reading this. If you have any questions, please feel free to contact us.