Booth Details, Discounts, and Policies  Return to booth

Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!

Booth overview

Hello, everyone! :)
We are a newcomer in Bonanza, but we are well known as the company which is running “cosmates.jp” since 2004, and we have succeeded to sell huge products at the other market places and our own website worldwide.

All the packages are well packed and are registered in the online database and shipped in safety via Japan Post.
You can track your package at Japan Post’s website (in English) or the postal service’s website in your country.

If you have any questions or requests, feel free to contact us.
We are looking forward to receiving your order! (^o^)/

Shipping policy

- Shipping Policy -

We can basically ship our products by a slow shipping method of Japan Post which is called “SAL” to save shipping cost.
It will take 2 or 3 weeks to deliver products.

But there is weight and size limit for SAL, so we will ship some products by non-limited shipping method which is called “EMS”.
In EMS shipping, it will take 5 or 7 days to deliver products. (Note: Not including lead time)

Even if Bonanza’s system says “2 or 3 weeks”, if we have described the other delivery time, the latter time is applied in actual.

If you can pay some additional cost, you can change the shipping method into faster one. For more details, please read the description for each product.

All the packages will be registered, and the packages will be delivered by the postal service company in your country after the package arrived at your country.
And, you can confirm the delivery status on also your domestic postal service’s websites below.

USA
https://tools.usps.com/go/TrackConfirmAction_input
Canada
https://www.canadapost.ca/cpotools/apps/track/personal/findByTrackNumber
Mexico
http://www.correosdemexico.gob.mx/English/Paginas/track.aspx

- Return Policy -

We have a special address for return of products in the USA.
If the product has a defect and you report it within 48 hours after receinving of product, we will inform you the address for return of products.
We will refund your payment as soon as we receive the products.

Return policy

Refunds available: See booth/item description for details

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Seller coupons & discounts

Combined item discount: 3% off w/ $150.00 spent

Shipping discount: Shipping weights of all items added together for savings.

Seller badges

100th Sale Perfect Attendance Customer Marketing Customers 100,000 Pageviews Inventorious Customized Brand Builder
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