Booth Details, Discounts, and Policies  Return to booth

Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!

Booth overview

Welcome to Heartsome. Heartsome is old Scottish for Merry. (No, I am not Scottish but I am pretty Merry :)
Please read my policies as they further explain how I do things here and I consider them part of my items descriptions so they are important for a smooth purchase

Featured in my banner are real life people wearing head wear, vintage clothing or costume items from Heartsome.
I encourage all buyers to share pictures for use in my online pages!

I specialize in hand wired silk/dried floral head wreaths for Merry occasions and characters. Custom orders are always welcome. You will also find another category that makes my heart Merry, and that is a fun selection of vintage clothing, as well as vintage and vintage inspired hats and headbands. I target many of my vintage items toward use as costume pieces, sometimes selling an entire ensemble I have put together for one era or another.
Can’t forget the category for shoes/boots, home decor, and of course the, “random stuff”, I add from time to time that doesn’t fit in any other category.

Thanks for wondering in, stay a spell, and come back often.
How I do things, like returns, sizing etc.. You can find them under policies in left menu. Questions are encouraged if something is not clear :)

Forms of payment: I prefer payments with PayPal but for your convenience I also accept Google,and Money Order (United States Postal Service Money Orders ONLY please)

I believe 3 days is sufficient time for online payment. If it is going to take longer please let me know.

Shipping policy

Please be sure your Bonanza shipping address is the same as the one you have in your form of payment so there is no error in shipping. If different, notify me immediately upon purchase because I ship same day or next once notified of cleared payment. I in turn appreciate buyers who pay promptly,
I generally ship USPS using Priority Mail within the states for items over 1#, and First Class flat rate for lighter weight items. Books ship media mail. I often use parcel post for heavier items 4# and up).
Should you prefer to have something shipped USPS Express, upgrade from media or flat rates, or are in a time crunch to receive your item, please contact me before purchase so I can do my best to meet your needs.

INTERNATIONAL SHIPPING: PLEASE CONTACT ME FOR QUOTE. I use First Class International for items under 4# (excluding larger items), and of course Larger packages and those weighing over 4# must ship Priority International.

ANY ITEMS WITH FREE shipping offers are shipped USPS first class within the U.S. If I accept any returns for items that shipped for free, I reserve the right to withhold the shipping amount for both ways upon refunding payment for item. In other words, free shipping is only for completed transactions and a refund is not a completed transaction by my policy.

Buyer is responsible for all shipping and insurance as well as any fees incurred for international shipments(customs). Also responsible for shipping both ways should a return be accepted.

I will provide discounts on shipping for mutiple items shipped together so contact me for quote.
Thanks

Return policy

General return policy: No returns. It is my job to describe items accurately and I believe it is up to the buyers to ask questions and use information in the description as well as my policies to make a good decision in purchasing. Sellers may not always think of providing details that might be of particular importance to a particular buyer so ask questions, I am happy to answer them :)

If I do for some reason take returns, I must be contacted by buyer within 1 day of receiving item with the concern. Please use messaging system from item in question to assure your messages are received. Proof of return must be dated within 3 days of receiving item and all shipping charges to and from are the buyers responsibility and non-refundable. This includes items with free shipping, (see further explanation in shipping policy section above)
For hygiene concerns and state law regulations, I do not accept head wear returns.

Measurements are taken with garment lying flat and measured along the one side. Compare the measurement to your own clothing for fit, and remember to allow extra inches for comfort.

Now with that all said, I strive to be a fair seller so contact me promptly with any concerns.
I consider my policies as part of the item description so it is important that you read my policy information before purchasing as they provide further explanation in how I do things and can help to avoid misunderstandings.
I stress that you always use measurements given and compare to yours or a similar garment that fits you. Sizes can often differ from one designer to another and vintage of course usually never runs like today’s sizing. I sometimes use different sizes within an ensemble but will give a general overall size and all parts will work together as used and shown in the ensemble pictures. ~~
Pay attention to the length measurement too as all garments may not be as long on you as they look on the model.
If anything is unclear to you….
ASK questions , I am happy to provide answers :)

In general: All my items are used so please do not expect new. They may very well come with bumps, bruises, or tiny flaws if you are going to closely inspect it. I do my best to disclose anything I feel is worth noting like rips, stains tears, of things that will be obvious and stand out. I also re-inspect before sending to avoid missing anything

My ensembles are assembled from used items brought together to give you a one of a kind costume or outfit, giving them a new purpose while providing you with a OOAK.

I am not a seamstress and do not make them from “scratch”.
I try not to permanently alter vintage so I often use baste stitching or pin items so they are easily restored to their original form if needed, and this also makes the add on more easily removable for cleaning. Accessories like scarves may have small flaws like light stain or snag but are perfectly usable as presented here.Occasionally there may be a flaw that is not visible when worn for its new purpose. I try to note anything I feel may be worthy of mentioning for accuracy. I spot clean whenever possible

In regard to wreaths. Most all my wreaths have dried materials. Dried materials are going to have some shedding or breakage. I usually pack rather snuggly to avoid jostling of items so unpack with care. I occasionally use dyed materials in my wreaths that may bleed color under certain circumstances like high humidity/moisture. Please keep this in mind when storing or using the wreath. You can inquire in advance as to these materials being used in the wreath you are interested in
Custom orders are welcome and I provide discounts for larger orders. I may require half down upon ordering with balance due upon completion for these types of orders. Thank you
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Miscellaneous details

BEST OFFERS: If I accept an offer, I expect payment within 24 hours. If you cannot pay in that time then state your plan for payment up front in your original offer.
*I list OBO as default on most items however I may or may not accept offers and this is determined by how long I have had the item, how low I based the price to begin with, and how many items you are purchasing which, (multiple purchases), is usually the most likely reason I discount.
COMMUNICATION: Please monitor your emails. If there is an issue or need for clarification, your item may be held up simply because the sellers emails are not being answered.
Don’t forget to read policies :-)
Yes I will give shipping discounts for combined purchased paid at once. All shipping costs are the responsibility of buyer. If any item is returned, shipping is withheld from any refund (even if free shipped).

Featured in hand-picked lists

A few of my favorite things, Steampunk, Easter Bonnets

Seller coupons & discounts

Shipping discount: Shipping weights of all items added together for savings.

Seller badges

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