Booth Details, Discounts, and Policies  Return to booth

Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!

Shipping policy

ALL ORDERS PLACED BEFORE 2.30 PM MONDAY TO FRIDAY WILL BE SHIPPED THE SAME DAY (EXCLUDES UK PUBLIC BANK HOLIDAYS)

Return policy

Full refund available within 30 days

To be eligible for a return, your items must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached.

Before returning goods you will need to email us so that we can supply you with a Returns Reference Number. Any items returned without this number will not be refunded, or processed immediately, and will cause a delay in refunds by up to a week.

All notification of returns need to be made to us within 14 days of goods receipt. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. From issue of our Returns Authorisation Number you have 30 days to return the item to us.

Some types of goods are exempt from being returned. We do not accept products that are intimate or sanitary goods, Additional non-returnable items:

Earings

Underwear or hosiery for health and hygeine reasons

Headbands

Masks

There are certain situations where only partial refunds are granted: (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at wildstarhearts@gmail.com
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges
We only replace items if they are the wrong size, defective or damaged. If you need to exchange it for the same item, send us an email at: wildstarhearts@gmail.com

Shipping

To return your product, you should mail your product to:

Ian Kent (Wild Star Hearts)

4283 Express Lane,

Suite 604 / 558

Sarasota, Florida

Zip 34249

USA

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

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Seller coupons & discounts

Shipping discount: Shipping weights of all items added together for savings.

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