Booth Details, Discounts, and Policies  Return to booth

Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!

Booth overview

Nirvana Handicrafts is an online retail and wholesale store for Tibetan and Nepali handicrafts based out of Fort Worth, TX. We import directly from Nepal and Tibet. Being grown up in Bouddha and helping my family’s Handicrafts store since I was a kid, I always wanted to be in the Tibetan and Nepali Handicrafts business. My family has been in this handicrafts industry for more than 30 years now and are specialized in metal handicrafts like handmade statue, singing bowls, bells and dorjes, mandala, tingsas, thangka and other buddhism ritual items. In my recent trip to Nepal in February 2014, my family introduced me to several Tibetan and Nepali artisans and I was very touched by their amazing work. So, my husband and I decided to introduce their amazing skills to USA and now we work very closely for customizing various kinds of Buddhism related products. Also, we decided to contribute a portion of our profit to such artisans to encourage their amazing skills and sponsor to educate children in Nepal who cannot afford to go to school.

Visit my website to receive updates and learn about sales and specials.
www.nirvanahandicrafts.com
Follow me on Facebook
https://www.facebook.com/NirvanaHandicraft


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Shipping policy

We offer First Class, Priority Mail, and Priority Mail Express delivery. All order will be shipped the next business day. We offer free standard shipping for all order within USA. You will receive an email notification the day your order has been shipped with a confirmation of shipment and a tracking number. You can use this number to track your shipment at “Order Status” page.
Our international rate prices are flat rate. They include packaging and handling fees. Items are shipped USPS First Class with average estimated delivery of 10 business days after your item has shipped. Sometimes delivery can take up to 4-5 weeks due to various country regulations. For any international order, Buyer will be responsible for a customs charge from your country. The price you pay us covers the product and packaging itself and postage fees. It does not cover taxes or customs that your country may add.
In the event your order cannot be shipped you will be contacted immediately by e-mail and informed the reason for the delay.

Return policy

Refunds available: See booth/item description for details

We offer a 15 days return policy. If you are not satisfied with any item on our shop, you may return it for a full refund of the product price. In most cases, you will be responsible for the original shipping and handling charges. However, if you are returning the products as an error in our end like, if you received defective items or wrong items, then we will pay the entire product and shipping and handling charges. All returned products must be 100 percent complete and in perfect sellable condition. It is highly recommended that you make your returns with prior approval by calling or emailing us. You should expect to receive your refund within two weeks after you have returned your package to us.

You must include the original invoice with the items you are returning. Make sure to specify on the invoice the reason for return and if you are looking for an exchange or refund. If you choose to have your items exchanged, please note the exact item you are looking for. Please be advised

RETURNS/CLAIMS:

- Claims must be made within ten (10) days of receipt of order. No claims will be accepted after 20 days.
- Please examine your order upon arrival for any discrepancies. Claim details must be mailed or faxed to us. Invoice number and date received must be specified.
- Any damage or lost merchandise must be directly claimed with carrier.
- Items must be returned in its original packaging.
- Price tagged or shopworn merchandise may not be returned.

Seller coupons & discounts

Shipping discount: Free shipping on orders over $0.00

Seller badges

5-year Bonanzler 25th Sale Customized Great Attendance