Booth Details, Discounts, and Policies  Return to booth

Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!

Booth overview

Welcome to my booth, I’m Jan. I am proud to have 100% positive feedback both on my imported feedback and on Bonanza. As you can see by the number of badges under “My Profile”, I am an active member of the community at Bonanza.

If you see an OBO on the item page it means “OR BEST OFFER”. I do accept reasonable offers on many of the items I have listed. If you want to make an offer, just let me know. Sometimes it is easier for me to change the price on the item in my booth to your offer price so you can do a Buy It Now, than for you to have to figure out the checkout and make an Offer. I accept PayPal and payment is expected within 7 days, otherwise I reserve the right to relist the item.

Most of the items in my booth belonged to my parents and there are jewelry pieces I no longer wear from my younger days. You will find a variety of items in the booth and I am always adding new treasures if I come across something special so please check back often. Most of my items are vintage and should be expected to have normal age wear (like you and me, which only adds to our charm). I have to use my best judgement on age. I strive to be as accurate as possible, but I may be wrong from time to time. There is a saying that best describes vintage items; “if you like new, vintage is not for you!” Please keep in mind that I am not an expert on every item presented. My descriptions are as I see them and the photos are true to the item you are looking at. If you have any questions, please don’t hesitate to ask! When the terms “silver” or “gold” are used, this indicates metal color only. Precious metals will be indicated as such in the listing and in the “materials” section.

My goal is your satisfaction & your confidence in shopping at Starfisher’s Stars… as well as in my standard of quality merchandise and customer care.

P.S. My favorite Starfish prop in the pictures is not included! If a quarter is used in a photo or photos, it is there for size reference only and is not part of the auction. A U.S.A. 25 cent quarter measures 15/16 inch, almost one-inch diameter.

All photos copyright Starfisher’s Stars and may not be reproduced in whole or in part without prior, express written permission. All rights reserved.

Shipping policy

I ship the same or next available day for all items and take the packages to the Post Office personally. I let you know when the item is shipped and send you the Tracking/Confirmation Delivery Number. Tracking is included in the shipping price on all items. Some items may also be insured, depending on the item being shipped.

As of September 3, 2017 USPS has raised the rates for 1st Class Mail packages weighing up to 13 ounces that are sent from the Post Office. I take my packages to the Post Office, I do not print out commercial postage so the shipping costs will reflect the new rates charged by the Post Office. Depending on the weight, the Post Office charges a minimum shipping cost of $3.00, and a top price is $4.53 for 1st Class Mail. I have had to raise my shipping prices to cover this increase and will set the price at $3.50 for all 1st Class packages with Delivery Confirmation, and 1st Class with insurance at $3.99. I am sorry for this increase, but I have no control over the USPS rates.

I only ship to the United States, it’s not that I wouldn’t like to ship outside the states, but in the past I have run into problems so I no longer ship internationally. Items will be sent by USPS 1st Class Mail or Priority Mail, depending on the item and the best shipping cost. If you choose to have an item sent by a more expensive shipping method than I have selected you have the option of upgrading for the additional service. The Buyer pays for shipping unless posted otherwise.

Bonanza gives a rating for Average Delivery Time on items with tracking numbers posted, but they do not take into account, type of service and carrier used, weather delays, airport closings, holidays or any other event that might delay delivery. I ship Green using recycled boxes and packaging materials.

Return policy

Refunds available: See booth/item description for details

I want you to be satisfied with your purchase. I pack all items carefully. Jewelry is packaged in a box, not an envelope. This may be a bit more expensive, especially with the new USPS rates, but I want the item to arrive safely. Paper items, brochures, etc. are packaged between cardboard in a large envelope.

If you are not completely satisfied with your purchase, please contact me by phone or email within 3 days to initiate a return or to give me the opportunity to rectify the situation. Buyer is to pay return shipping costs and I will refund promptly the cost of the item, providing the item is in the condition it was shipped. If the fault is mine and the item is not as described in my write up and with my photos, I will refund in full the purchase price and pay for the shipping.

The item must be returned via the original carrier (unless agreed otherwise in writing), in its original packaging, and must be received in the same condition as when it was shipped to you. After I verify the returned item is as originally sent, I will issue a full refund within 2 days. If an item is damaged during the shipping it will be handled on an individual basis (I haven’t had one damaged yet). If an insurance claim must be filed, buyer agrees to deliver necessary documents required by the insurance carrier in order to process the claim.

Miscellaneous details

I will do everything I can to make this a pleasant and satisfactory transaction. It is my goal to provide excellent Value, Service, and Communication. I respond daily to all purchases and requests and quickly answer questions you may have. I try to provide a complete and accurate description of the item and clear pictures to the best of my knowledge.

Please look carefully at the photos as they are also part of the description. I try to include photos in a range of angles and close-ups. Be sure to take note of actual measurements; as items pictured are oftentimes enlarged to show detail for your benefit. Feel free to ask any questions. Remember that close up photography tends to magnify and exaggerate any small flaw and/or light reflection and may show blemishes typically unseen by the eye, so please keep that in mind when looking at the pictures. Most items are placed by a coin or a soda can so you can see the actual size.

Most of the things that I have listed are vintage, which means previously loved, old and/or used. They had a long and eventful life before coming to me or to you. Please don’t expect items to be like new! I am not an expert, but I always describe items as accurately as possible including any obvious imperfections that I can see. .

If when you check out you run into any difficulties or have questions just hit Contact at the top of my booth or email me at StarfishersStars@aol.com.

I accept PayPal and payment is expected within 7 days. The item will be relisted if payment is not received in that time frame. Thanks in advance and I look forward to working with you all.

I post a positive feedback on your account as soon as your payment is confirmed and the package is in the mail. Feedback is important to the success of my booth. If you are satisfied with your buying experience in my booth, please share that positive experience with other visitors, by leaving me a positive feedback. If you have a problem, please contact me so we can resolve the issue before feedback is left. Thank you!

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Seller badges

Inventorious Voted in EcommerceBytes 2018 survey 9th Anniversary Contest Winner Customer Marketing Customers 10,000 Pageviews Party of 50 Voted in EcommerceBytes 2017 survey SEO Superstar Early Adopter Widget Wizard Conversation Starter 10th Purchase Customized Voted in EcommerceBytes 2016 survey Voted in EcommerceBytes 2015 survey Voted in EcommerceBytes 2014 survey 500th Sale 5-year Bonanzler Voted in EcommerceBytes 2013 survey Champion Curator Perfect Attendance Champion Tagger Old School Bonanzler
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