Booth Details, Discounts, and Policies  Return to booth

Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!

Booth overview

A Great and trusted cosplay Brand shop-Efunlive. We sell only High quality cosplay, Halloween products, include costumes, accessories, Prop, Factory made, Great price!

1.Most professional supplier of Apparel (costumes and Accessories for Cosplay/Halloween/Party :

From design and manufacture, we pay attention to every detail and quality which includes the fabric sourcing, sewing, quality checking, packaging, and storage are strictly testing. Only do they all pass the 5 steps, the products can send to you. It has been more than 3 years that we produce all the above products.

2. professional team can deal with your requirements:

Our online sales and service team has been working on this area for more than 5 years. Therefore, we can make sure that your needs and questions can deal with in shortest terms correctly. It includes order processing, presale, sale and after-sale problem resolved, and the use of platform, etc.

3.Fast Transit for your products:

As is known to all, Hongkong is the global logistic & financial center so that we can deal with your goods with the best way to you. Currently, we are in close collaboration with international 4 express companies (DHL, FedEx, EMS and UPS) and Chinese biggest logistic lines providers 4PX and CHUKOU1,SFservice. Therefore, you can receive your items with best price and fastest speed.

4.Factory Sale to Costumer: Truly lower your purchasing cost :

We are a factory and sell to you directly which means offer you the manufacture’s price. This simplifies many middle stages which can truly make the lowest price and lower your purchase cost.

Strong Buyer Protector for you :
1.30 Day Returns Guarantee !
2.Full Refund For Damaged Items !
3.Full or partial refund if the item is not as described !
4.High quality products+ Faster shipping&Responding !


Return to booth

Shipping policy

Delivery Time:Processing time+Shipping time

Processing Time: please see our products description

Shipping Methods and Time:

Free shipping to United States, 8-12 working days.

Free shipping to United Kingdom, 4-7 working days.

Express Shipping to Most Countries,3-5 working days.

Standard Shipping to Australia,Canada,Europe Country, 7-12 working days.

We advise you to place an order early so that there is enough time before you receive the items.

We can ship items in your order separately to ensure that you will receive them earlier.

Attention: The processing and shipping of the orders during legal holiday will be delayed to some extent.We appreciate your understanding.

Return policy

Full refund available within 30 days

Returning for replacement or refund
We accept returning for exchange or refund within 30 days after you receive our products.

Special Sale items can not be returned for refund, we can offer exchange for them but only the sizes in stock can be exchanged.

The payment of the products can be fully refunded but the returning shipping cost is not refundable.

Please contact our customer service for the returning address and RMA number. Please note that you can only get a refund with the RMA number in the returned package. We’re not responsible for your returning to the wrong address or dealing with packages without RMA number.

All the returned items must be in brand new condition, unused/unworn, unwashed, with all original tags and their original packaging intact.

You can get refund within 7 working days after we receive your return’s item.

Here are cases in which you can return the merchandise for a replacement or refund:
1: There is something wrong with the quality on the suit. If the merchandise is defective or destroyed during shipping, we can exchange the item for you. Or just send the item back to us. We will refund you once receiving the returned parcel.

2: The size is wrong. While placing the order, you can directly choose the size or send us your measurement. Always make sure you select the right size. We will make the suit strictly according to the received size information. If we make the suit in a wrong size, we can exchange or refund the payment of the order to you.

3: The color is wrong. If the received merchandise is made in a color which is completely different from the color you choose, just contact the Customer Service Department for refunding or replacing. However, pay attention to this: The item can not be the same as the image. There may be little color difference when you see the suit on different display screens. Dissatisfaction caused by this can not be returned. But we promise all suits are made according to what you see on our site. They are 95%-99% most like the images. And we offer modifications on all merchandises. Rest assured please.

4: If you plan to return the merchandise, you should make sure it has never been used, worn, altered and there aren’t missing items. The original package, garment tag and tracking number are must-have items for you to receive the refund. Thus, be careful while checking all details on the merchandise please.

Please return the costumes back with a shipping number.

Following are conditions on which return is not accepted:
!!Special Sale items can not be returned for refund
1: All custom-made items can not be returned.

2: If you return part of the costumes, the payment can not be refunded.

3: Worn, used or altered items can not be returned.

4: undergarments, socks and stocking can not be returned.

5: Items for one time wear or indoor use like shoe covers, boots tops, costume shoes, etc can not be returned.

6: Wigs, prosthetics, fangs, fake teeth, cosmetics, beards, facial hair and any other artificial hair including hair pieces, hair clips, hair extensions, headbands, barrettes, hair accessories, hats with attached hair can not be returned.

7: Unauthorized refusal packages will be charged 15% of the total cost on the order as restocking fee. Also, this makes sense in the case that you forget to sign the package and the parcel is returned back to us.

8: 20% restocking fee will be charged, if the return is not authorized. Thus, 80% of the total cost on the order can be refunded.

9. The clearance items can not be returned for a refund.

Order Cancellation:
The Product Department will begin to make the suit or wig for you in 24 hours after receiving your order. Thus, make sure to cancel your order within 24 hours. If the merchandise has been processed, you will not be able to cancel it. If you are determined to cancel the order when we are processing the costume, we can not refund the full payment of the order to you.

Miscellaneous details

1. All our products are high quality(the best suppliers products+multi-link quality detection mechanisms.
2. The factories directly send you the goods with better price.
3. Professional service team can answer and deal with your problem in 24 hours. Not affecting the second sale, you can return or change your goods in 30 days of receiving your goods.
4. Currently our logistics providers are the best in their area. They can ensure deliver your goods in the shortest time.
5. Express and Standard shipping methods with Cheap price.

Seller coupons & discounts

Shipping discount: Shipping weights of all items added together for savings.

Seller badges

100th Sale Customer Marketing Customers 10,000 Pageviews Webstore Wiz Brand Builder Great Attendance Inventorious Customized
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