Booth Details, Discounts, and Policies  Return to booth

Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!

Booth overview

Welcome to iAuctionShop Ltd

We aim to ship the same day (Monday to Friday) any order placed before 2pm. If your order is urgent, we do offer an expedited service to most locations within the UK, which guarantees next day delivery.

Gift wrap services and worldwide shipping also available.

Additional Voucher codes, special offers, and news about new products, are frequently updated on both Facebook and Twitter, so please join us to get latest deals and offers.

Please be aware that we are not an auction house, and do not offer a valuation service or buy from the general public.

Shipping policy

Shipping & Returns

At iAuctionShop we want our Customers to be thoroughly delighted with every aspect of their dealings with us. Things occasionally go wrong however, so here is how we look after you if they do.

Contact Information

Please contact us at the earliest opportunity so that we can begin to resolve any issues immediately.
Telephone, email or write to:
Telephone (+44) 1270 767158
Email enquiry@iauctionshop.co.uk
Write to iAuctionShop Ltd., Unit 2, Millbuck Way, Sandbach, CW11 3GQ, United Kingdom

Delivery

We aim to ship next working day, (Monday to Friday excluding public holidays, 10am to 6pm GMT), after the receipt of cleared funds, but in any event we will ship within five working days of the receipt of cleared funds.

You may have been offered different shipping service options for your purchase. Some of these services offer a guaranteed, (or your money back), service level whilst others may offer no compensation for damage but will for loss. If you have chosen a risky (but cheap) delivery option, we will still have obtained a Proof of Posting receipt from Royal Mail so you will be covered for loss. Please email us for a full list of our shipping options.

Cancellations

Please contact us at your earliest opportunity should you wish to cancel your order. Since we aim to ship next working day your purchase may already have been despatched. Please see our returns policy below for further details. Should your item not have shipped, then the transaction will be cancelled, any funds received from you will be refunded and no further charges will be made.

Returns

Please contact us within seven days of receipt if you have any issues or concerns with your item.

If we have not listed the item correctly, (for instance if we missed damage to an item, gave an incorrect part number or ascribed an inaccurate date), then we will refund you in full for your initial purchase price, delivery cost and your return postage to us.

If the item has been damaged in transit, we may ask you to send us photographic or digital images of the damage, to describe this damage in a letter to us and to store the goods whilst we progress a claim with the carrier. Reasonable costs on your part will be added to our claim against the carrier assuming appropriate insurance has been taken out.

We do not accept body jewellery back, (earrings, navel bars etc), unless they prove faulty on arrival.

If you are unhappy with your purchase in any other way, we will accept it back in the same condition that it was despatched to you, complete with all original retail packaging and/or labels and tags if applicable. In this case, all shipping costs will be deducted prior to a refund being effected.

Refunds will, where possible, be made in the same manner that the initial purchase was conducted. For instance, credit or debit card purchases will be refunded to the card that was used for the transaction, direct bank transfers will be refunded to the paying account, cheques will be refunded by cheque and cash or postal order transactions will be refunded by cheque.

Should you have any other queries, please contact us.

Return policy

Refunds available: See booth/item description for details

Seller coupons & discounts

Combined item discount: 10% off w/ $100.00 spent

Shipping discount: Shipping weights of all items added together for savings. Free shipping on orders over $250.00

Seller badges

Customer Marketing Customers 4-year Bonanzler 10,000 Pageviews Party of 10 Customized 25th Sale Great Attendance Inventorious 1st Sale