Booth Details, Discounts, and Policies  Return to booth

Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!

Shipping policy

- We ship all products all over the world excluded some country.

(We do not ship to Africa and so on addresses.)
- We will ship your order within 2 business days after payment is received.

- We use Economy Int’l Shipping and Standard Int’l Shipping and Expedited Int’l Shipping.

The following shipping options are available when you check out.

Economy Int’l Shipping is free and fit for small packaging (less than 2kg).
This shipment method usually takes 10~20 business days after shipment.
If you choose Economy Int’l Shipping, you will not be able to track your order.
But, Economy Int’l Shipping is very reliable and is a favorite shipping method for buyers in the West and Asia.

- If you want the tracking number, you should choose Standard Int’l Shipping, and you must pay for $2.8 (extra costs)

Expedited Int’l Shipping is expensive and fit for valuable and big
Packaging (more than 2kg). and the safest shipping.
This shipment method usually takes 5-6 business days after shipment.
In case of Expedited Int’l Shipping, you can track your order.

Return policy

Full refund available within 90 days

SING-SING-GIRL Return Policies
. All returns must include the following or it will be rejected and returned back to you at your cost:
. Product purchased from SING-SING-GIRL
. Original Condition, no physical damage (exclude damages sustained during transportation)
. All accessories, manuals, warranty registration card, etc.
. Original UPC/serial number intact on product and on retail package (Proof of Purchase)
. All return request for refund or replacement can be submitted with valid return reason selected within thirty (30) calendar days from the invoice date.

Additional Return Requirements and Policy:
1. All return or replacement request will be processed within 5 business days after returned item is received by SING-SING-GIRL
2. Shipment received with visible damages must be reported to us within Three (3) calendar days of the delivery date. In the event an item is sold without shipping charge, SING-SING-GIRL will refund the amount of sale.
3. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.
4. Customer is responsible for return shipping expenses and restocking fee unless otherwise explicitly states on the product. Replacements will be shipped at our expense.
5. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation or customer will be responsible for any loss and damages in return shipping. Any loss or damages during the return shipping due to insufficient shipping packaging may result the return to be rejected back to you or charges to be applied to your refund determined by SING-SING-GIRL.
6. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.
7. Refund will be issued after our warehouse receives, inspects, and processes your return. SING-SING-GIRL will refund back to your method of payment.

Restocking Fees and Return Shipping Labels
Returns are subject to restocking fees and return shipping fees. For products that are eligible for return or replacement, the return shipping labels are free for returns or replacement of the same item within the applicable return policy period and return reasons. SING-SING-GIRL does NOT charge restocking fee and return shipping labels within return policy period for returns of damaged or defective products, wrong product was sent to you, or the product did not match what was shown on website. In the event a returned product which is not defective, not the original product that was sent to you, or the product does match what was shown on the Site after our inspection, the product will be returned to you at your cost and the return shipping cost initially covered by SING-SING-GIRL will instead be deducted from the refund amount along with any necessary restocking fee that may apply.

Seller coupons & discounts

Combined item discount: $5.00 off w/ $100.00 spent

Shipping discount: Free shipping on orders over $50.00

Seller badges

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