How to get active listings (with new condition) on google shopping?

Hello,
As the question title says, how can we get our listings active (with New condition) on Google shopping? We’ve started settling our account here since the beginning of January and, for some reason, our listings, perfectly active here (with few views but understandably as we have just started), do not get uploaded at all on Google Shopping (based on their feed diagnostics). Also, why your partner sets our products to used condition when we provide the New condition? What do we have to do?

Thanks in advance!

Regards,
Azzurra Mare

asked over 5 years ago

4 Answers

Contact support. Support will be the only one that can help with this since you clearly have conditions set as new in your listings.

See this link here to contact [URL removed]
https://www.bonanza.com/site_help/contact_us

answered over 5 years ago

couple of things you can do to check
Selling Dashboard
Booth Settings
Add my items to Google Shopping Yes No

Make sure this is set to Yes

Go to Advertise Items under booth settings and make sure you are set for 9% and make sure Google shopping is checked

Finally make sure all of your google attributes are filled in and up to date..if the attribute to Condition is New, it should show as new..

I am unsure what this comment means…bonanza affiliates…???if so contact bonz, not sure there is any control over what affiliates do

Also, why your partner sets our products to used condition when we provide the New condition? What do we have to do?

You do understand that checking google shopping shows more than 50 listings like yours with the same pictures and similar prices…from very much larger stores..it will be very difficult to compete..

Good Luck and Welcome to bonanza

answered over 5 years ago

1 Comment

Azzurra_Mare says: January 23, 2019

Hi, thanks for your reply. We’ve contacted Support yesterday, still waiting for an answer. We’ve already set to Google Shopping, but the problem is that even if we filled UPC, New condition and MPN, our items do not get uploaded to GS at all! We just wanted to use it for free advertising!

Azzurra_Mae, I’d be interested to know what you are told from Bonz. I had read some time ago that if you do not have a UPC #, Google and Bonanza consider it a used item. Handmade items are not used and do not have a UPC. I put a notice on all my handmade items that they are new and not used as Bonanza and Google says.

answered over 5 years ago

1 Comment

Azzurra_Mare says: January 23, 2019

Hi, thanks for your reply. We’re still waiting for an answer from Bonanza Support. We’re resellers, so our items are bought from manufacturers and they, of course, have the UPC/EAN barcode. We already filled these to our items for sale, the problem is that they don’t get uploaded to GS at all!

I have found out that Google will not accept it as new, when you do not put in a UPC code. To get around that, type in “Pre Owned” in the space for new/used. You can then put "Never used or whatever in your description. Google WILL accept “Pre Owned”

answered about 5 years ago

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