How Lively Works

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Includes LivelyGram too!

Sharing is a Two-Way Street

Lively’s monthly subscription also includes LivelyGram, which delivers photos and messages submitted by family and friends “by the postal service” twice monthly to an older loved one. It’s easy to include any picture already saved on the computer or photos directly from social media accounts. Short messages and sweet hellos for LivelyGrams also can be submitted from any computer, tablet, or smartphone.

Frequently Asked Questions

Does Lively require an internet connection or extra phone line to use it?

Lively does not require Internet access, a new phone line or a cell phone at the location where it is installed. Additionally, activation does not need to occur at the time of the hub placement and sensor installation. For initial activation, access to the internet will be needed, however, you can set up the online portion either remotely or via a smartphone/tablet using your data connection. Family members also need online access to obtain their elder loved one’s daily activity pattern data.

How do the medication notifications work?

There are four types of settings that can be used for Medications, based on when they need to be taken: mornings & evenings, just mornings, just evenings and specific times of day/night.

Other notifications work like this:

• Key fob marks when the user leaves and returns home. Notifications can be set to track routines that encourage older adult activity out of the house. Also, if the key fob does not register Leaving or Returning activity by 10pm local time, an alert will be sent to the user’s chosen Lively Circle members.
• Kitchen sensors track activity that infers the consumption of food and drink. Lively can be set up to send a notification by email or text message whenever there is a lack of activity over a certain time period, indicating that something may be amiss.
• The custom sensor can measure other activity that may comprise one’s daily routine, such as using the TV remote or visiting the bathroom. If the activity is less than a number specified during Routine Setup (e.g., at least once a day, at least twice a day, etc.), a notification will be sent.

Why does Lively require a monthly subscription?

Lively uses cell service to connect your system to our network in order to collect and share activity information with designated friends and family, which comprises part of our monthly use fee. A monthly subscription also is required to receive personalized notifications by email and text message. Plus, it includes LivelyGram mailings sent twice monthly to the older adult user.

I live in an area with poor cell reception. Will Lively work?

Lively’s built-in cellular service works in more than 95% of households. Should you experience any reception issues, you can take advantage of our 30-day return policy for a full refund.

How does Lively compare to LifeAlert and other emergency response devices?

Lively is not intended to monitor a critical medical condition system or trigger an emergency response. Its purpose is to provide family members with more insight into an elder loved one’s daily routine to promptly notice when something requiring your attention happens in order to personally respond. In essence, it strengthens the support system of an older adult with family members and friends who care about their health and well-being.

How do I invite friends and family to contribute to LivelyGram?

You can invite anyone to contribute to an elder loved one’s LivelyGram by inviting them to sign up via email. There’s no limit on the number of persons who can contribute!