The Sauna Place is your one-stop-shop for all of your sauna and steam room needs. We are the web's number one site for all of your favorite products. The Sauna Place is your sauna and steam specialist. We also have a bricks and mortar showroom in Cookeville, Tennessee.
Shipping:
We reserve the right to ship with the carrier that is most practical for your shipment. Many items purchased by 2:00 pm CST are shipped the same day.
Payment:
- We accept payment via credit/debit card.
- TOTAL AMOUNT DUE equals PRICE plus S&H (Shipping and Handling).
- S&H is determined by the SHIP TO ADDRESS.
Returns:
We appreciate your business and will strive to do everything possible to make your purchase a pleasurable one. Following are the basic guidelines we follow on returns:
Most items must be returned within 10 days of receipt for a refund, exchange or in-house credit (minus shipping and handling). The customer is responsible for shipping expense and ensuring that merchandise is in new condition, in the original packaging with all of the manufacturer's information. Returns are only accepted from orders sent to the United States and Canada.
Guarantee:
We warrant all of our products to be free from defects in material and workmanship and agree to remedy any such defects. All warranties exclude postage and handling charges as well as charges for removal and installation. Warranties vary by product, but in general it should be understood that all warranty work must be done by THE SAUNA PLACE. Any unauthorized work by anyone else will void your warranty.
Feedback:
We highly value our customers and we strive for 100% Customer Satisfaction. Customer feedback is very important to us, please contact us directly before posting a neutral or negative feedback. We will do everything we can to correct any problems you have. Thank you!
About Us:
We are the Web's number one site for upscale products such as saunas, steam equipment, towel warmers, custom wine racking, walk-in humidors and more. Everyday we help Homeowners, Tenants, Contractors, Architects, Hotel and Property Managers. No matter what your level of knowledge, we can give you the equipment and advice you need for your project.
At The Sauna Place, we carry the industry's most reputable brands like Tylo, Finlandia, Saunacore, Vico, Thermasol, Mr. Steam, Steamist, Scandia, Wesaunard, Warmrails, Paloma, Sanspa, etc. If you don't see the brand you're looking for let us know.