is a “Custom Made” piece?
Custom made pieces are made from an original piece in your pattern that are not otherwise available or difficult to find on the market, especially in discontinued patterns. Hollow handle items are made from an original handle in your pattern with a new stainless implement. Then the piece is hand-finished by a highly skilled silversmith in the USA. All custom orders are made-to-order and usually ship within 5-7 business days. Now that many patterns have been discontinued, custom pieces have become a staple in the silver industry and are widely offered by mainstream flatware dealers.
Why isn’t a Hollow Handle piece marked/stamped in any way? Is it sterling?
Yes, the hollow handle is sterling and a genuine handle in your pattern, even though it is not usually stamped. Hollow handle items were usually not stamped due to their hollow construction. All of our hollow handle pieces are thoroughly inspected and tested prior to shipping and are guaranteed sterling.
100% Satisfaction Guaranteed!
Family Owned & Operated
We have been a family owned and operated sterling silver & fine jewelry business for over 50 years and we have been selling for over 10 years. Customer service is the foundation of all that we do. Our business is based on old fashioned values - honesty and integrity, and all of our items are backed by our money back guarantee. We sincerely appreciate the opportunity to earn your business.
A variety of services is just a moment away. Whether you desire assistance with a silver or jewelry purchase, choosing a gift for a loved one, identifying a pattern, or even selling your silver - we hope to be your trusted source.
Enjoy your visit!
Payment is due within 3 days of purchase. We accept payment by: Paypal and all major credit cards.
We take great care packaging every item to ensure safe shipment to you. Shipping is free in the Continental US. Once your order has been processed and we have received cleared payment, your item will be dispatched as soon as possible.
Domestic shipping is FREE on all items.
Signature is required on all orders over $750 (per policy).
If you would like to add insurance to your package, please contact us for an insurance quote prior to making payment.
INTERNATIONAL ORDERS: It is our pleasure to work daily with clients around the globe.
The shipping charges only cover the shipping cost from the United States to your country. Any additional import duties, customs fees, or taxes are not included in the item price or shipping cost. These charges are the customer's responsibility. Please check with your country's customs office, postal office or local shipping office to determine what these additional costs will be prior to purchasing.
We ship via USPS PRIORITY INTERNATIONAL. If you prefer to use another alternate shipper, please contact us with details prior to bidding and we will provide a quote.
Customs: Each International order will be declared for the full value.
TERMS & CONDITIONS
We guarantee that the goods are as described in the above listing. We pride ourselves on our customer service. In the rare event that you have a problem with your item please contact us and we will be happy to help.
International Buyers: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Wisconsin 5.25% sales tax and Illinois 6.25% sales tax.
In a rare instance of a typographical error on price or in a description, we reserve the right to cancel and refund your order. Similarly, if an item is not available due to a stock discrepancy, we will refund your order.
Any item returned or unclaimed after our stated return policy will incur a 30% restocking fee.
Please see the details in the listing for information on our return policy. You can feel confident that what you purchase is backed up by our guarantee and your complete satisfaction is our goal. Please contact us before leaving feedback and we will work with you to resolve any issues.
How do I return my product?
Please contact us through messages or's automated returns system.