All of our items are covered with a 14 day return policy with the exception of items that are listed AS-IS or for parts/repair. If you have an issue with one of our items, please contact us right away (within 14 days) so we can help resolve the issue.
Unless specified in the auction description, a power cord will not be included with the item listed in the auction. Only standard or non-proprietary power cords are available by request prior to or when making payment. Proprietary and specific power cords and/or AC Adapters must be purchased separately. The items shown in the photos are what is included in the auction. If an accessory is not shown in the photos it is not included in what you will receive. If you are unsure about what is included please contact us before you bid.
All of our auctions include notes on the condition of the item. We do our best to fully describe the condition of each item. If an sale says "as is" or for "parts or repair" the item is believed not to be functioning properly, has a known issue, is missing components or could not be tested.
The majority our items are tested in-house. Some items are not tested because we are unable to test the equipment due to not having proper equipment to test the item or lack of knowledge in the product itself. Those items will be listed in AS-IS condition.
We welcome your questions and inquiries and we will do our best to answer them. Bidders are expected to do their own research in regard to the compatibility or software requirements for any item they are considering purchasing. Bytefixx does not supply software or drivers for the items we sell. In most cases, all information that we have available to us is included in the text of the auction. Any other questions don't hesitate to email or call us at CustomerService. Thank you.