** DO not open the case before sending us message**
We accept PayPal only.
· * We will ship out all confirmed orders within 2-5 working days.
· * For US buyers, we will try to ship the item by e-Packet (with tracking number) and it will take approximately 12 - 20 days to reach the US.
· * For China Post Air Mail (with tracking number) and it will take approximately 17 – 32 business days to reach the US; 17-39 days to reach Canada, Australia, Israel and New Zealand
· * The duration it takes is subject to customs clearance and transport conditions.
· * Express shipping method can be arranged, do contact us IMMEDIATELY upon purchase if needed.
· If you can't receive your item within 5 weeks, please contact us, do not open case “good not received”
· Once you have received your product, please take a moment to share us your feedbacks
· If you are not satisfied with our products, please let us know right after receiving the products
· We will check every item before shipment, to avoid returns for defective or incorrect. So after receipt of the goods, please check it face to face.
· If there are any damages, please claim for compensation to the courier company immediately (We will assist in the claim).
· If you are not satisfied with your purchase, you can exchange the item. The buyer is responsible for all further shipping fees.
· Please Note: We do not cover any items for damage after use or as the result of water damage.
· Thing needed to be done when return is required:
a) Contact us via’s message center
b) Provide as much detail as possible about the problem you are having especially pictures of damaged products
c) Authorization to return the item will be issued
d) Return the item for the agreed exchange or refund
e) All return shipping costs are the responsibility of the buyer
f) Damage or malfunction are the buyer’s faults
**If you are not satisfied with the products, we highly suggest that you keep them and get partial refund, the percentage of refund is negotiated between and seller**