As with all cosmetic products, it is recommended that a sensitivity test is carried out 24 hours prior to first use. Keep out of reach of children! Do not swallow! Avoid contact with eyes! If eye contact occurs, rinse thoroughly with water. Stop using if you experience any adverse reactions!
Please have in mind that some of the products will not have a written content in English on the package. If you have any questions concerning the ingredients, please feel free to contact us.
PayPal -We prefer payment by verified PayPal accounts with a confirmed address. So, please make sure you verify your address with PayPal to avoid any delays in processing your order.
The purchase will be dispatched within 1 working day.
All our items are well packed for a safe journey to your door.
Europe - up to 5 to 10 working days.
Worldwide - up to 10 to 20 working days.
There is a possibility of a delay in the delivery service due to various reasons. If you do not receive your order within 22 working days after the dispatch, please contact us and we will solve the problem.
REFUNDS AND EXCHANGES
Please contact us within the first week of your purchase, if there is any inconvenience or if you are unhappy with your purchase.
Please contact us prior to purchase, if you have any questions or would like an additional information/photos of our items.
You can return the item, after the purchase. Shipping costs are non-refundable.
Please contact us via BONANZA messaging, if you have any queries regarding the products or postage.
Our 30 Days returns guarantee means that, if for any reason, you are unhappy with your purchase, you can return it to us in its original condition within 30 Days of the date you received the item, unopened (with any seals and shrink-wrap intact) and we will issue a full refund for the price you paid for the item. Any Used items returns are not accepted Please note: Postage will not be refunded.
If for some reason, you are not happy with one of our items please contact us first, before leaving neutral or negative feedback. We will do our best to resolve the problem. :-)