SHIPPING POLICY

Worldwide shipping available (Trackable with insurance)

 

Your order will be shipped via Indonesia Postal service within the specified handling time. It usually takes 10-21 days for delivery depends on the postal services from different countries. Shipping time may delay during the holiday weekend in Asia such as Chinese New Year; Independence Days; and etc.

 

Tracking Number will be updated as soon as the order is processed. 

FEEDBACK

We have 100% positive feedbacks and all happy ^_^ customer.
 

PAYMENT POLICY

We Only accept Paypal Payment.
We will Process your Order once your Payment received.
Payment must be made within 5 Days after the Auction ended.
If you have any Problem with Payment, Please contact us.

 

Please Note: Import duties, taxes, and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.

RETURNS POLICY

Your satisfaction is our #1 priority.
Therefore, you can request a return for faulty products.

 If you received the wrong item you can request a refund or a reshipment.

 

If such conditions following :

• Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
• Your order did not arrive due to exceptional circumstances outside the control of us (i.e. not cleared by customs, delayed by a natural disaster).
• Other exceptional circumstances outside the control of us

You can contact us and together we will find the best solution together, please send a message to us.

 

If you are approved for a return, then you should send back the return item to our return address. 
Refund will be processed after return have been received by us.
Refund credit will automatically be applied to your Paypal or Credit Card, within 7 days.

EXCHANGE POLICY

If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps. All return shipping fee must be covered by the customer itself.

Please do not send your purchase back to us unless we authorize you to do so.

CANCELLATION

All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.

CONTACT US

Feel free to ask if you have any questions!
You can contact us through Message.