Feel free to contact us if you have any questions

                                                                                                           Enjoy this Girdle!

Contact Us:

Please use-messaging system to contact us. DO NOT E-MAIL US. We will try to get back to you ASAP. Our office hours are from Monday – Friday; 10:00am – 6:00pm. (We do not work on weekends)

Please contact us for any issues (Damaged item, wrong item, etc.) within 14 days.

Payment:

Please make your payment immediately. If you are not able to make payment on time, please let us know. Item(s) will not be shipped until the payment is cleared with PayPal. Once your payment is cleared, your item will be shipped within next available business day. Please note; we do not work on Saturdays, Sundays, Holidays and Holiday weekends. (Any USPS non-working Holidays)! Item(s) purchased from Friday through Sunday (or Holidays and Holiday weekends) will not be shipped until next available business day. 

POLICIES, TERMS AND CONDITIONS FOR ALL BUYERS:

WE HAVE RIGHT TO REFUSE any services.

All our items are for serious buyers only. It is buyer’s responsibility to ask ALL questions before purchasing to avoid any mistakes.

Our items are checked thoroughly before shipping. If any items are damaged, any defects, and/or an inaccurate inventory, buyer will be providing different options such as; back order, exchange, or refund.

There is absolutely no warranty.

We are not responsible for any wear and tear.

You may return your item(s) within 30 days (unless other information is stated on description/option) from shipped date with an approval from seller after discussion(s) about problem(s). For any returned items that were used, worn, wash, damaged, or monogrammed, buyer will be reported to.

For any RETURN for unsatisfied items(s) or for any reason that was approved by the seller, it is the buyer’s responsibility for all shipping and handling fee. Paid shipping fee will not be refunded unless seller’s mistake such as damaged item, wrong size, or wrong item received. Otherwise, only the amount of the item will be refunded after shipping fee has been deducted.

For “FREE SHIPPING” item(s), your item fee will be refunded after deducting initial shipping fee we have provided from the item price unless there was seller's mistake such as damaged item or wrong item.

For any EXCHANGE for the items that were purchased with FREE SHIPPING offer, FREE SHIPPING offer is only for initial shipping. Therefore, buyer is responsible for all shipping fees.

***Thank you for visiting our store ladiessecret***.

               We appreciate your business.