Estee Lauder Soft Clean Tender Creme and similar items

This estimate is based on:

• The seller's handling time
• USPS Ground Advantage transit time to US

Actual delivery times may vary. Have shipping questions? Contact the seller

We have had to change our return policy due to customers taking advantage of our generosity. Although normally for health reasons cosmetics and beauty items are non-refundable we want our customers to be happy so, REFUNDS ARE AVAILABLE ONLY ON UNOPENED UNTESTED PRODUCTS ON A CASE BY CASE BASIS, UNLESS WE SENT YOU THE WRONG ITEM. Please email us! You must ship back EVERYTHING within 7 days (NO EXCEPTIONS!) of receiving the package (including ANY ‘free gifts or samples’ sent to you).

In the case that you just changed your mind, shipping charges are non-refundable. Even if shipping is ‘free’ it’s not really free now is it? Usually it’s around $4.50. The only time that we will give a full refund is if we made an error. Please send everything back to:

BeauteBay Returns
82 14th Avenue
Sea Cliff, NY 11579

Thank you!