This estimate is based on:

• The seller's handling time
• Expedited shipping (1 to 3 business days) transit time to US

Actual delivery times may vary. Have shipping questions? Contact the seller

Returns & Exchanges

We want you to shop with confidence. If you are not completely satisfied with your purchase, we’re here to help.

Returns

- We accept returns within 30 days of the delivery date for eligible items.
- Items must be unused, unopened (where applicable), in their original condition, and with all original packaging.
- Buyers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

Non-Returnable Items

The following items are not eligible for return unless they arrive damaged or incorrect:

- Opened or used cosmetics, skincare, and personal care products (for hygiene reasons)
- Food, snacks, and beverages
- Handmade or custom-made items
- Digital products and downloadable files
- Items damaged due to buyer misuse or mishandling

Electronics

Electronic items may be returned within 30 days if they arrive defective, damaged, or not as described. Please contact us within 3 days of delivery and provide photos or a short video showing the issue before returning the item.

Refund Process

- Once your returned item is received and inspected, your refund will be issued to your original payment method within 14 business days.
- Original shipping charges are non-refundable unless the return is due to our error.

Exchanges

- We gladly replace items that arrive damaged, defective, or incorrect.
- Please contact us through Bonanza Messages before returning any item.

How to Start a Return

1. Contact us through Bonanza Messages with your order number.
2. We will provide return instructions and the return address.
3. Securely package and ship the item back to us.

Customer Satisfaction

If you have any questions about your order, please contact us before leaving feedback. We are committed to providing excellent customer service and will do our best to resolve any issues promptly.

Thank you for shopping with us. We truly appreciate your business and look forward to serving you again!