This reflects the seller's handling time and may not include time spent in transit.
If you have questions about shipping, please contact the seller.

You can make your offer during the checkout process as long as you do not live in a state where marketplace facilitator tax laws exist. Check your state.

Seller requires that you have 1 or more feedback before you can send them an offer on this item.

Refunds and Exchanges

We want nothing more than you to love your purchase and have a positive shopping experience with us, we try to provide accurate photo’s and descriptions of our products, we also triple check our prouducts before they are shipped out, but If you are not happy with what you received, please contact us within 7 days of receiving your order to arrange an exchange or in store credit. Our custom jewelry may be exchanged in unused, undamaged condition, and in the original packaging with the store tag still attached for an in store credit. If no contact within 7 days of receipt of the order there will be no exchange. The exception to this is if you select the “ship to other” option as a gift then the exchange time can be worked out in a resonable time for all parties, but the same policies apply as to the item be exchanged in unused condition and in original packaging. Our custom jewelry may be exchanged one time only and the item will be in approximate value to original purchase price.

The buyer is responsible for all return shipping costs unless the return is due to our shipping error or a defective product. Experience with the US Postal Service has been extremely reliable, but it is a wise idea to return the item with “Delivery Confirmation”. We are not responsible for returns that are lost being returned back to us, nor are we responsible for the shipping costs. Please package your exchange carefully, in the original packaging if possible and if you are returning an order for an exchange, please let us know when you ship so that we can expect the package and process your exchange in a timely fashion. Due to the custom nature of our products there will be No refunds, but we do offer in store credit.

Thanks for browsing or shopping. Let us know if you have any further questions or comments, we would love to hear from you, please email us at osbornjewelry@live.com.
Mary Ann & Ken Osborn
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Additional Policies and FAQs

Thank you for browsing or shopping, please feel free to visit anytime. Let us know if you have any further questions or comments you can email us at osbornjewelry@live.com. Mary Ann & Ken

Please don’t forget to fill out your feedback. This is the only way for us to know that you have received your order on time and good shape.