I strive to maintain excellent customer service and satisfaction, including a guarantee of every item as it’s described in my booth. You are eligible for a refund within 15 days if you’re dissatisfied with your purchase due to an error on my part or if the item doesn’t arrive.

ITEMS NOT QUALIFIED FOR REFUNDS

There are no refunds available for Back Issues of Magazines, Journals, comic books, Catalogs, Model Kits, Diorama kits, Military Miniature kits, Board Game.

Please see below for information on how to initiate a return.

Issue:
1. Incorrect item/Not As Described/Damaged

Full refund of the purchase price, including original shipping costs, if your return is the result of an error on my part. If you receive the incorrect item or if it arrives damaged, you’ll also be refunded return shipping equal to the original charge. To receive a refund, you must return your item within 15 days of the delivery date and in the same condition you received it in.

2. Item Did Not Arrive

Full refund of the purchase price, including shipping costs, if your item hasn’t arrived 8 days past the estimated delivery date, up until 30 days past. (For example, when the estimated delivery date is March 1st, the return can be initiated between March 8th and April 1st.)

If I provides tracking information indicating the item has arrived, the return is void.

In cases where the item is returned to me for any of the following reasons, the refund price includes item price only: incomplete address, unclaimed, returned to sender, or similar.

3. You Do Not Want the Item

I will not accept returns if you HAVE changed your mind about an item.

4. Partial Refunds

If you are dissatisfied with your purchase for any reason but still wish to keep the item, you can negotiate a partial refund with me for an amount that is agreeable to both of us. Partial refunds can only be issued on the item price. Please note that while you may request a partial refund, I will not be obligated to provide one and, depending on your reason for the request, you may prefer to return the item for a full refund instead.

ITEMS NOT QUALIFIED FOR REFUNDS

There are no refunds available for Back Issues of Magazines, Journals, comic books, Catalogs, Model Kits, Diorama kits, Military Miniature kits,