Relentless Simplicity - The Bonanza Blog
Welcome to the Bonanza Blog! Here you will find all the latest news about our online marketplace, with timely stories about how to get the most out of your selling online and effectively manage your online shop.
This Sunday, May 12th, most will be celebrating a very special lady in their lives, their mother. Moms are the glue that hold our families together. They are the anchor that keep us grounded. Moms bring calm and reasoning in situations that would otherwise send you in a different direction. Thank you to all of our mothers for everything you do. May your day be filled with beautiful flowers, a delicious breakfast in bed, and lots of love. Now a word of advice from Mr. T.
Our web hosts are going to be taking our servers on an exciting adventure this upcoming Friday morning, as they relocate their facilities north into Seattle. They have estimated that the migration will begin at 12am PST on Friday morning and be complete by 4am PST Friday.
The site will be unavailable during this window, but should be up and running by 4am PST. Thanks for your understanding.
Update 6:35am PST
The server techs are still working on getting systems operational. We have half our normal web servers online, as well as our database, but they've still got quite a bit to do to get things running normally again. Current page loads are slow whilst they scramble to get the rest of the web servers (and all the behind-the-scenes servers) functional. Though they don't have an official estimate on their completion time yet, I'd wager it's at least 1-2 hours off. Stay tuned...
Update 7:35am PST
Getting closer to normal. All web servers are back online, as well as search. Still working on getting our behind-the-scenes servers running, so stuff like long batch edits won't work yet. Rate of progress seems to be increasing though, hopefully we can be fully operational... (continued)
Over the last four years, almost every page of Bonanza has gone through one, two, or more evolutions as we continually get feedback to improve what we have to offer. The Bonanza forums have been the exception to this -- they still look, feel, and offer an experience that is largely unchanged since Bonanza's earliest days.
This is partially because we think the forums have delivered a ton of value to users in their current form. But as time passes, we have seen more and more cracks in the forums' ability to deliver on the goals we have in mind for them:
- Upbeat, positive introduction to Bonanza for new users
- Place to swap tips on how to maximize selling effectiveness
- Free opportunity promote booth
- Location to keep users up-to-date on what's new on Bonanza without all the overhead of blogging
Since our launch, we have witnessed sites like Etsy significantly cut back on the breadth of topics covered in their forums, while newer sites like Addoway, Copious, and the like don't even offer forums at all. I'm not aware of any credible marketplace launched in the last three years that even has forums.
For our part, we have always had... (continued)
If you visit our changelist on Bonanza then you are already aware of our often updated programming journal which lists bug fixes, new updates and features as they go live. So if you want to be "in the know," make sure and keep an eye on that page. Here are some recent items to note:
"Show larger images in search results"
This one has not been added to our changelist yet but it is just about ready to be launched. Shoppers will now be treated to an even more appealing search with much larger images. Make sure the images you are using for your main image are tops. Great pictures sell items so be sure to use all of the tools available to you to make that happen, including our background burner!
"Add magic brush to Background Burner"
If you have not used our background burner recently then now would be a good time to get reacquanted with this lovely photo editing tool. We have added new features and continue to optimize this Bonanza exclusive tool. Rumor has it that Bill is going to lift the already low fees for our background burner and make it free... (continued)
When is the last time you used our feature Saved Item Search? Homie say what? You mean you have never heard of this feature? Have no idea where to find this gem? Well then this here blog is dedicated to you my good friend (aka "homie").
A Saved Item Search will automatically keep you updated on a daily or weekly basis when new items are posted to Bonanza. First created for buyers to shop, we found that many sellers use this tool to keep a pulse on newly listed items in categories that interest them. Setting up a saved item search is easy peasy. To do so, go to your "My Bonanza" page and locate and click on the "Saved Searches" icon.
Once on your Saved Item Searches page you can click on the "Create a new saved search" icon to get started. If you have existing searches you can also manage them from this page.
- This is where you will enter the title of your search (this is for your reference and will not influence the search results).
- Here is where you would enter your search terms (i.e. "Civil War"). You can edit this at any time to... (continued)
I wanted to give a heads up about a new featured we launched yesterday in Bonanza search: the ability to supplement search results with Amazon products when Bonanza has little to no inventory that matches a particular search query.
This feature is designed to fix the situation when a buyer comes to Bonanza and wants to find something that is ordinary, or a commodity (things we don't specialize in). For example, if a user comes to Bonanza seeking accessories for "Halo 4 limited edition," they would find just one lonely result:
This is not a surprise. As has been established, new video games are not an area that Bonanza is trying to excel at, so the results for a query like this are limited. And given the limited quality of our results, we can either leave the buyer with the impression that Bonanza was the wrong place to search, or we can show that even when we are short on results, we can still help them find exactly what they seek. Amazon to the rescue:
A couple key points about this implementation should be noted:
- Amazon results are not shown when we have more than 20 results for the query the... (continued)
This short user anecdote sent to us recently from Kabbage.com, about a Bonanza seller who had tried Kabbage. I thought it sweet:
My name is Mohamed Rachadi and I am the owner of Morach Regulatory. Our main selling focus is pest management supplies.
I started in the ecommerce world in 2002. We were an import and export company and selling online internationally made the most sense for us economically. At first it we sold our products through our own website and now we sell on Bonanza, eBay, and Amazon.
I first learned about Kabbage through an ad I saw on Bonanza. I thought this was a very creative idea! I applied and was approved in 5 minutes. We have to be very competitive with our pricing in this business and Kabbage has afforded us the opportunity to do that.
It has been very easy to do business with Kabbage. I appreciate how quickly the funds are made available to you. No one else is capable of giving you funds so quickly. I know that with the help from Kabbage my business will meet our goal of a 40% profit margin!
Update Monday Afternoon
Our landlord called and said that he has been unable to get clearance for us to house a limitless number of sick and infirm animals, so it looks like we'll have to put the BPE on hold for now. Thanks to everyone who sent in their animals, we will get them mailed back to you ASAP.
Seems like we always have such rotten luck with the new features we launch on April 1...
Original Post as Follows
Successful business is built on identifying opportunity and becoming the leader of a niche.
When it comes to Bonanza, this can be difficult, because our sellers span such a wide breadth of categories that picking one niche to focus on can be challenging. But after talking with family and friends, we've realized there is one crucial niche that no business has yet to fill.
Today we're excited to announce that we will be closing down the Fashion Exchange, and replacing it with the Bonanza Pet Exchange (BPE). We're confident that the BPE will offer an experience unlike any other you'll find online.
Cocker Spaniel to your doorstep, packaged with love & care
What To Do When Pets Become Pests?
Every year,... (continued)
This morning we're unveiling a new opportunity for our sellers to earn tokens: helping to build our item catalog.
What is the Bonanza Catalog?
Amazon has built one of the most valuable assets in all the ecommerce land by cataloging all of their products, such that reviews & smart product recommendations are possible. The challenge with bringing this powerful sales booster to a marketplace like Bonanza is that most of our products don't have a unique identifier. Until now, to add an item to a product catalog, a marketplace would need an ISBN, UPC, or MPN. However, after several months of programming, we have developed & patented a means by which a product catalog can be applied to "long tail" (i.e., rare) merchandise like that sold on Bonanza.
The product catalog is not yet visible on Bonanza since we are still working to flesh it out, but we are hoping to present it within the few weeks.
What is the Catalog Builder?
One data point needed to catalog items is the manufacturer of the item. While our servers are pretty smart (and getting smarter) at figuring out manufacturers, we still need some human assistance to pick out the company that created a certain product. Enter... (continued)
Alright Bonanzle Action Club members, it's time to step it up! Yeah, we are approaching one million users, but you know what would be cooler? A billion users. Can you help us make it happen? Can you even remember the BAC? Seems like yesterday but that was now over four years ago. Who can remember Bizzy and her grand entrance (and exit)? Good times indeed!
We are literally days away from welcoming our one millionth user which is freaking awesome! We are thrilled to have hit this milestone in such short time. Reaching this number is only possible thanks to our amazing community who continue to organize and carry out events like the "Millionth User" promotion (follow the link to sign up now, it is not too late!). Our one millionth user will be given a welcome that can only rival what it must feel like to win the lottery. There are a "Bonanza" of gifts that will accompany salutations for this one lucky user!
Thank you to all past, present, and future Bonanzlers! Because of you we are. Your excitement and adoption of Bonanza are what motivates us every single day. We see your success on... (continued)
A couple quick updates we thought you may want to be in the loop about:
"New" Lexity Features
Well, it might not quite be "new" anymore (launched a couple weeks ago), but in My Bonanza, there is a menu item called “View buyers in real time” from our friends at Lexity. Lexity recently enhanced this feature with several more tabs so you get lots more info to help you run your business:
- Insights tab - gives you analysis of your store's traffic and makes helpful suggestions.
- Traffic & Revenue tab - shows you graphically the sources of traffic to your site such as Google, Facebook, Pinterest, and more. You can use checkboxes to turn off and on different sources.
- History tab –provides you a graph of your traffic over the last 12 months, which you can adjust for the time period you want.
One note is that you’ll need to click on these new tabs and typically wait 48 hours for the information to be refreshed. Go check it out..!
From Our Feedback Site...
Since launching our new feedback.bonanza.coma few weeks ago, we've had a plethora of terrific suggestions submitted. In the weeks since launch, we've already implemented the following top-voted... (continued)
The results are in for the 2013 edition of the Ecommercebytes Sellers Choice awards, and with more than 11,000 sellers voting (!), Bonanza has won the "Ease of Use" category for the second consecutive year! We could not be more thrilled with this result, and we deeply appreciate those in our community that took the time to vote for us. Bonanza again had a very strong showing in all categories, ranking 3rd in "overall recommendation" and 4th in "communication," "seller support," and "profitability." These results are all the more encouraging when one considers that more than 40% of all survey respondents had experience using Bonanza, which indicates that our appeal isn't only limited to a small number of niche sellers, as is the case with some of the other marketplaces that ranked highly on the list.
One of our favorite things about the Sellers Choice awards is that it gives us the opportunity to get honest (sometimes brutally honest) feedback about what we are doing well and what we need to improve. This year, there were two primary themes amongst those that offered ideas for improvement: (1) Bonanza should try to do more to raise brand awareness amongst buyers ("do more advertising") and... (continued)
We've just added three new features to the new item form (NIF) that are worth a quick blog.
1. More room for your pictures
The standard size for Bonanza images is increasing from 125x155 pixels to 185x155 pixels. This change came about as we have seen the availability of broadband internet explode over the last couple years, to the point where it's now possible to feature much larger pictures than would have been practical back when 20% of our users accessed the site via dialup connection.
We've also changed the default cropping mechanism so that your entire picture will fit in the 185x155 window, even if it is horizontal (previously, if a picture had the wrong dimensions, we would cut off the edges). This means that even if you've cropped your pictures specifically to the old 125x155 dimensions, you will still have the entirety of your picture visible (with white borders) in the new image dimensions.
2. Upload pictures en masse
Feel the surge of productivity as it flows through your veins, as six pictures upload all together
Uploading six pictures one-by-one is no pleasure. So as of today, we are allowing you to select multiple pictures from your computer, drag them... (continued)
Since the beginning of Bonanza (then Bonanzle), providing a first class support experience has been a priority. Fortunately for us, we have a Founder/CEO who agrees and backs it up with every imaginable tool and resource that our support team desires (still waiting on the taco truck we requested a week ago!). We also have solid examples of world class customer support right here in the Pacific Northwest (Costco, Nordstroms, Starbucks, and Amazon) that we can draw on for examples on how to best serve our customers.
We receive about 10,000+ new opportunities (aka support requests) to interact with our customers every month. The majority of our requests are via email (Bonanza"Contact" page) but some are also via our Live Chat Support. We also receive requests via our numerous social networks (Facebook, Twitter, blogs, etc). That is quite a bit of opportunities to interact with our customers. Most of them are not "on the fence" customers or people who we have to convince to visit Bonanza, they are already here.
Having that sort of access to our customers is a prime opportunity to advertise our business. We may not be pushing specific services or items,... (continued)
Well it's not really a vote for a contest or anything like that. I just thought it would be fun to review some of our changes from 2012 and see which top 3 features mattered to you most. Below is a list of some of the more major enhancements we have made this year. To get the full list, go to our changelist page (aka, "What's new"). You can "vote" by replying to the blog in the comments section with your top 3 choices from the year. One thing I noticed while compiling this list is that our programming team could never be accused of being slackers. There are a bunch of other improvements that would invoke sleep if I listed them, but they are necessary to run a site ( aka, update hardware <yawn>, etc), as well as a ton of bug fixes, etc. So nice work team GSD!
Top features from 2012:
- Launch the Background Burner
- Add custom signature option for Bmails
- Add ability for buyers to leave feedback without logging in
- Add mobile site
- Add ability to mouse over item image to zoom
- Add Lexity Live to stat pages
- Add new rewards for tokens (i.e. massage by Helga) ... (continued)
Lots of great news from Bonanza headquarters. First, Bill decided that no one is going to eat the case of Fig Newtons (aka mini bricks) he bought from Costco and we have finally been given the green light to remove them from our snack cache at the office and hand them out as Christmas gifts to unsuspecting family members. That means that there is a Costco delivery in our future and a potential riot at my house on Christmas morning. Woo Hoo!
The other good news is that there are some serious sales happening on Bonanza but you already know that. November numbers smashed last year and December is shaping up to be a humdinger of a month, by a wide margin! No doubt, those who are taking advantage of our Google Shopping Advertising Programare realizing many sales, but another great stat from this holiday season is that Bonanza is seeing a 60%+ increase in direct visitors over last year! A direct visitor is a visitor who comes to Bonanza directly vs a search engine or referral link or other non direct source. In short, shoppers are remembering where to go to find "Everything but the Ordinary" and more... (continued)
Just in time for this one to be relevant, today we are launching shipping arrival estimates for our holiday buyers.
The range of time we estimate depends on a handful factors
- Time that the seller has stated that their items will be shipped within (see Sell -> Edit Booth Options -> Shipping & Returns)
- Shipping method specified when setting up item (e.g., "UPS 3 day shipping")
- Historical time taken to mark an item as shipped
- Location of seller and buyer
In the case where we detect the item may not arrive by Christmas, we make the buyer aware of that as follows
If you ship faster than our estimates predict, please do update your handling time as mentioned above, or edit your item(s) to specify the expedited shipping options you offer. Last minute holiday shoppers are here for the taking, just gotta go get them!
For our blog-reading sellers, here's a quick sneek peak at how we'll be promoting your booths this Friday and over the weekend to Cyber Monday:
That's right -- top of the home page, front and center. Each seller has the chance for 15 minutes of fame* as our holiday gift to you.
Here's how it works: starting Black Friday at midnight, we'll begin showcasing the two most recently published booth coupons. Booth coupons can be created by visiting "Sell on Bonanza" -> "Edit Booth Options" -> "Discounts & Coupons." From there you can create coupons, and publish up to two of them per month.
After your coupon has been showcased on the home page, buyers will still have the chance to find your booth by browsing the coupon categories, which we will prominently link on the top left of the page.
My advice: log in this weekend, publish a coupon, and take advantage of the free advertising. And thanks for helping us make this November one of our largest growth months in Bonanza history so far, let's keep on selling and enjoy the ride!
* It's not actually timed at 15 minutes, it just cycles as new coupons come in. The actual length... (continued)
Happy holidays to all of our buyers and sellers! With sales increasing by almost 100% here over the last three months, we certainly have plenty to celebrate this holiday season. That said, while we've been thrilled with our progress capturing the hearts of so many buyers, we remain committed to solidifying Bonanza's position as the best destination to visit when browsing for merchandise that is better than ordinary.
To that end, we will later today be updating booths so that buyers no longer need to click a button every time they reach the end of a page. Instead, when they hit the end of a page, they will see something like this:
Why make this change now? It's all about keeping the buyer locked into the browsing experience. It was about a year ago that we moved item search from click-based pagination to automatic pagination. We immediately saw the number of buyers who reached page two jump. Currently, about 45% of buyers make it to page 2 in search, vs 15% of buyers that make it to page 2 of a booth. The rationale here is that the less distraction to the buyer, the more engrossed they can become in the hunt... (continued)
Good morning Bonanzlers. We are continuing to upgrade the hard drives on our main database server. In the meantime, we are running off our previous database server, which was fast and fancy back in 2010, but can't really keep up with the traffic of Bonanza in 2012. We have multiple technicians working to get the real database back up and running, my best guess is that it should be online again between 8am-9am PST. Until then, page load will be slow or broken, so you are probably best advised to hold off using the site if possible until a bit later this morning when the database upgrade is complete.
Thanks for your understanding.
Update 8am: Main database is back online. Speed is returning to normal. Time for breakfast.
You love the different, the unique, the extraordinary. That’s precisely why you sell on Bonanza. So, when it comes to getting funding to fuel the success of your online business, why would you want to tap out your personal credit or jump through hoops at your local bank that won’t give you a decision for weeks?
Bonanza chose to partner with Kabbage because it is the simplest way to get quick cash for unique businesses like yours. Kabbage serves thousand of small businesses with instant access from $500 to $50,000.
By raising money with Kabbage, you’ll have the cash you need to buy inventory, supplies or even to hire more staff. You can sign up with Kabbage in as little as 7 minutes and have cash deposited into your PayPal account in seconds. What’s great about using Kabbage is that you don't have to use the cash if you don’t need it. You are only assessed a fee when you take cash.
Now you can avoid the hassle of dealing with humorless loan officers, and you won’t even have to wait in line for a teller. With Kabbage, you’re a few clicks away from getting the cash you... (continued)
So you did not book the chapel in enough time to have that wedding on 11/11/11? No bigs, you can get married today! Already married? Well then go buy a lottery ticket, hit the track, have a Vice Presidential debate why don't you! People are celebrating 10/11/12 in many different fashions and there is no reason why you should not go and get your game on today.
If those options do not flip your pancake then you can hang out on Bonanza and maybe have a live chat with a Bonanza support agent? Maybe you would instead like to make hand picked lists and background burn the images on your list? Maybe checkout some of the newest browsing features added to the site? In case you have not guessed, we are celebrating 10/11/12 by adding more features to the site.
"Add ability to have an online chat with support for Gold and Platinum members"
Subscribing Gold and Platinum members now have the ability to engage in a live chat with members of the world famous Bonanza Support Team! If you have not already, first sign up for a Gold or Platinum Membership(What are you waiting... (continued)
We tried to resist. We wanted to allow personalization. We wanted to showcase the type of professional photography that captures buyers' attention. We wanted to show coupons and new items.
But we can't resist.
As of our next update, Bonanza will be launching a new old home page that will look quite familiar to any of our longtime Bonanzlers.
This home page update is the first step in a revised strategy that is going to refocus our efforts back on our core strength: eveything but the ordinary. Fashion is certainly an important part of the "everything but the ordinary" equation. But so too are crafts, collectibles, home decor, and the many other categories that thrive on Bonanza over other marketplaces.
In the weeks to come, we will be following this update with others that make Bonanza into the most browse-friendly marketplace. We want to build an experience that snatches attention at the home page, and then straps the buyer in for a ride through the booths, hand picked lists, and search results that align most perfectly with their interests. "Serendipity engine" is our internal buzzword for the experience. We will know we have succeeded when you find yourself on Bonanza, wondering what... (continued)
Q. Who has the most badass programming team on the internet? Facebook? Twitter? A. Well they may have a respectable team but pound for pound, the Bonanza programming team has to be one of the most productive online (in addition to their mad ping pong skills)! For example, from our "What's New" list from today:
Freshen look of My Bonanza page.
Fix an assortment of reasons that eBay items wouldn't export.
Incorporate suggestions for higher ranking Google items.
Create brief overview page for how Bonanza Ads work.
Allow suggestion of non-existing trait from new item form.
Be more explicit with Facebook about which item picture it should use.
Fix wretched formatting of Tweet box from item detail page.
Allow user to change the eBay ID they export with.
Show FVF percentage of each offer on user's bill.
Fix back button not always working when traversing from search -> item -> search.
If you visit your My Bonanza page you will see a cleaner look and a much easier page to navigate. Bill mentioned that he is not done with that page so stay tuned.
You should also note the entry, "Allow suggestion... (continued)
Well, it doesn't seem to be working in its current form. In a recent article on EcommerceBytes, Social Networking Not Driving Sales to Online Marketplaces, Ina Steiner of Ecommercebytes writes:
Combined, the top three social networking traffic-drivers - Facebook, Pinterest and Twitter - accounted for just 1.1% of the total 100 million visitors to these marketplaces.
I could almost hear a collective sigh of relief from sellers who felt pressured to participate in social networking in order to drive sales. Comments posted to the article seem to support my intuition: "You just saved me a boat load of time. I'm done tweeting," "I gave up on the social sites eons ago," "I feel this social e-commerce is a MAJOR time suck." I also heard from several friends outside of e-commerce with similar feelings.
Let's back up
Before you give up on your social media campaign, let's look at what social networking actually is. Per Dictionary.com:
- the development of social and professional contacts; the sharing of information and services among people with a common interest.
This definition pretty much sums up how many people view social networks. Nowhere in the definition does it imply sales,... (continued)
Since we launched Bonanza nearly four years ago, it has always been our top priority to drive sales. Along the way, we've received a lot of accolades for building the best user interface (AuctionBytes 2012), being the best marketplace for Collectibles/Antiques (About.com), or even being the best eBay alternative period (Ecommerce Guide), but at the end of the day we see our tools as a means to an end. It's great to be the most feature-rich, easy-to-use marketplace, and it's great to have the best support team we could hope for...but that stuff is really just the backdrop for our main purpose: helping stores make sales.
With that in mind, we are soon launching our biggest paradigm-shifting feature ever to drive more sales to our sellers' booths.
In the next couple days, we will be releasing an advertising platform that lets our sellers publish their Bonanza merchandise to Google Shopping (prominently featured, see screenshot) or eBay. In the coming months, we plan to add Bing Shopping and at least one other shopping platform.
The way the new platform will work is that you choose the maximum level of commission you can afford for your product, and we get you as many... (continued)
As many of you have keenly observed in the forums over the last few weeks, we have slowly been rolling out Lexity Live to our merchants, allowing them to watch buyers browse their store and buy items in real time. We're excited to announce that, as of today, all Bonanza stores now have built-in access to Lexity Live.
Lexity Live lets you see what pages your buyers are viewing, which products they are putting in the shopping cart, and how they move from page to page. Once you're signed up, you can check out your store's Lexity Live dashboard any time to see what your customers are doing. You can signup now by visiting your "My Bonanza" page and clicking the link to "View buyers in real time."
- Monitor what pages every visitor currently in your store is viewing, up to the second; drill down to unique visitors with one click
- Find out which of your visitors are in the shopping cart, and where your visitors drop off
- View detailed, real-time path reportsfor unique visitors with real-time visitor tracking
- See the effects of your marketing campaigns immediately withreal-time website traffic statistics
- Understand your business better with detailed statistics including keywords,... (continued)
Bill's Grandpa and Bill pretending to play Ping Pong
It's true. Managed Merchants on Bonanza have access to our live telephone support line that is answered by a real human between the hours of 9am and 5pm (PST), Monday through Friday. So if you call, do not be surprised if you hear a ping pong battle (lol investors, we are totally kidding! It's actually a recording of a ping pong game, so that they think we are a lean start up) or a Scategories game in progress. New merchants are given the option to be a Managed Merchant upon creating their booth. Existing merchants can sign up via their "Sales Booster Dashboard" linked on your My Bonanza page. The support number is located on the "Contact" page which is linked at the footer of each Bonanza page.
No matter where you sell at online, the pending Google changesthat Bill blogged about in May have been on many minds, including ours. We wanted to let you know that we are feverishly working on several initiatives on Bonanza to compensate for any inconvenience from Google Shopping moving to a 100% paid model on October 1st, 2012. While we are... (continued)
Olympians in London are currently working hard to earn Gold, Silver, and Bronze medals for their efforts in the Olympic games. Inspired by the USA Womens Gymnastic Team, "Fab Five," we have added a whole new set of rewards on Bonanza, and yes, they include Gold and Silver (Memberships that is)! The next time you visit your rewards page on Bonanza you will see a whole new line up of rewards. We have discounts, bumper stickers, massages from our resident masseuse, memberships, blog time, programmer time, and a couple of other goodies. Only on Bonanza can you get a massage and have the programmers tweak the site for you.
We also added free background burns for subscribing members, and uploaded a few fixes to forum links and images. Please note, when I say "We" I mean our lovely programming team. I just get to tell you about it :)
Just wanted to post a quick blog to let you know about two features we recently pushed live.
Buyers can now post feedback without logging into Bonanza (added in July). Bonanza sellers have often requested that we make it easier for buyers to post feedback for transactions. Now buyers can post feedback without logging into Bonanza. To make sure you have this option enabled on your account, go to your "Account Settings > Notification Settings" and make sure to select the option, "Send an email reminding a buyer to leave feedback about me (sent a month after transaction closes)." Buyers intending to leave negative feedback will be taken to a confirmation page which will suggest our Order Resolution Center and some other options prior to leaving the negative feedback.
Allow direct responses to BMails (added July 29th). Buyers and sellers can now respond to BMails (messages sent via the Bonanza email system), directly from the copy that we send to your privately regsitered email. When you reply to a Bmail via your private inbox, Bonanza will generate a Bmail and forward it to the other party. Nothing is needed to use this feature, it is already live on the... (continued)