Relentless Simplicity - The Bonanza Blog
Welcome to the Bonanza Blog! Here you will find all the latest news about our online marketplace, with timely stories about how to get the most out of your selling online and effectively manage your online shop.
Happy spring, magnificent people of Bonanza. My name is Amy and I’ve recently joined the Bonanza team as a project manager with the mission of helping to improve the lives of our sellers.
While stormy weather continues to rage across the East Coast, the sky is blue and the sun is warm and yellow here at Bonanza HQ.* This uncharacteristically fine weather has us unboxing our warm weather clothes, switching off our full-spectrum light SAD lamps, and gearing up for what we anticipate will be a very productive few months.
In the spirit of spring abundance, I’m pleased to be able to share a veritable cornucopia of excellent news from our support team. I hope you’re as excited about these updates as we are.
April Fools Bring May Customer Support Tools
As many of you may already know, Bonanza launched three initiatives on April 1st - our brand-new CANTCHA security measure, as well as live chat and phone support for Titan Members. Unfortunately, our less-than-popular CANTCHA had to be retired after just one brief day in the sun. Too bad for CANTCHA, but luckily for our members, the live chat and phone support features are no joke.
While these... (continued)
We all know that feeling. You've got a great item that you're excited to list online, but when it comes to writing your item title, your mind goes blank. Or worse - you're getting information from so many different sources that you don't even know where to begin. With so many online marketplaces, it seems almost impossible to find one standard set of best practices for ecommerce conduct. When you try doing research on your own, it can all be a bit overwhelming at times.
I'm excited to share some helpful information with you, courtesy of our Seller Success Series. We’ve done lots of market research and number crunching about effective item titles to find out which strategies work and which ones don’t. Now you can learn exactly how to write your item titles for optimal success on Bonanza.
In this article, you'll learn all about:
- When to mention item traits like color or gender
- Whether or not you should use capital letters
- Why you should NEVER use punctuation in your title
- and more!
At Bonanza, our users put their online security in our hands every day. We value your trust, and make it a priority to keep your account safe from unauthorized activity. In light of recent security breaches at large global retailers like Target, and with 2-factor authentication becoming increasingly ubiquitous, we realized it was time to re-examine the opportunity to improve login security at Bonanza.
Cyber threats, cyber crime, cyber YAWN
Let’s be blunt: securing your online accounts is no fun. You shimmy through complicated password rules, then your cell phone becomes the target of nagging Google 2fa codes -- modern security is not just boring, it's annoying.
In fact, an Experian Consumer Services study recently found that while most online shoppers worry about security and identity theft, very few bother to take even simple precautions to protect themselves from identity theft. For most users, the work is just too tedious.
We knew there had to be a better path to user security…to make it simple and secure, but not forget to make it fun.
Learning from the Manet failures of competitors
We started with a simple question: why must account security be so boring? Could better security be... (continued)
We've scheduled some server spring cleaning for this Thusday 3/10 at 11 PM PST until midnight PST. Bonanza will be in maintenance mode, so you will not be able to access the site at that time.
Thanks for your understanding,
Update 3/10 11:42 PM PST: Everything went well and the site is back online (slightly) ahead of schedule. Carry on as you were.
Hi everyone! I'm Anna, a programmer at Bonanza, here to tell you all about an awesome feature we've got in the works.
Bonanza has been a seller-focused company since its inception and we continue to find new ways to help our sellers build a successful ecommerce business. After a lot of research, we discovered we had a big opportunity to use data to help sellers better learn and understand their customers. With that in mind, we are excited to begin developing a new stats experience for our sellers!
You can look forward to the launch of the new stats dashboard in the next few weeks. Today, I wanted to give you a preview of some of the cool new features, as well as the new design.
The new stats page will feature two brand new graphs to help you understand traffic and revenue trends for your booth: the Sales Graph and the Top Categories Chart.
The Sales Graph is the centerpiece of the new stats dashboard. It will display information about item views, sales, and total revenue over selected timeframes, all together on the same chart. A single glance will allow you to easily spot trends and growth. ... (continued)
The Seller Survey has become an annual Bonanza tradition. To wrap up the year following the holiday rush, we sent the 2015 year-in-review survey out to all of Bonanza's sellers. We received almost 25,000 responses to our questions, providing some very valuable feedback.
Before we go any further, we wanted to say THANK YOU to everyone who participated this year. These surveys help guide our efforts at the start of each year, and we pride ourselves on putting your input into practice.
Without any further ado... the results!
You like us, you really like us!
In response to the question "How likely are you to recommend Bonanza to friends?" over 75% of our sellers said they'd recommend Bonanza to their friends. That's a big deal. Word of mouth is hugely beneficial. People are more likely to use a product, see a movie, or visit a website like Bonanza and make a purchase if their friends and family tell them they had a great experience. We'll keep working on building that great experience, and you keep spreading the word about Bonanza. Please :)
Where you're coming from
In addition to Bonanza, the top four places our sellers sell their goods... (continued)
Friday 2pm update: great success!
In our first day of having TurboTraffic Packs, we've seen the average seller buying a pack jump from $25 GMV/day before to $57 GMV/day after (with top sellers averaging $1000+). While there has been a very diverse group of sellers signing up so far (and not everyone has seen immediate traffic jump), the large majority seem to be seeing a meaningful bump not just in pageviews but in actual sales. Way cool! Today we're adding some extra juice to the system, such that those who don't see a traffic bump on day 1 will continue having more cash invested on their buyer traffic until they (hopefully) bubble to the top of their competitive terms.
Hark, great E-commerce Genie, fetch me more traffic!
Update 11/20/2015-- Amazon Payments is now live on Bonanza! Whether you are new to Amazon Payments or have an exisitng Checkout by Amazon account, you can sign up via this button:
1. Productivity upgrade
Here at Bonanza, we are always looking for ways to make selling online easy, efficient, and practically effortless. Bonanza has been a seller-centric business since it was founded in 2008, and has maintained a laser-focus on helping entrepreneurs build a thriving ecommerce business with as little effort and overhead as possible. Over time, we have developed several unique tools that were designed with you in mind.
One of those tools is Bonanza Webstores. We launched Webstores just over a year ago, and have been adding features and making improvements to the platform ever since. What is a Webstore, you ask? A Bonanza Webstore is a standalone website, separate from the Bonanza Marketplace, where shoppers can buy your items. It is a place where you get to create your brand and control your online presence. You can make your Bonanza Webstore your own by choosing a personalized URL and one of several unique designs and other customizations.
We've received feedback that some sellers are confused about the differences between a Webstore and a Booth. That's why we wrote this handy article. It outlines the similarities and differences between the two, so you'll never have to wonder again.
In this... (continued)