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All recent messages gone.... can't get anyone to help
Upvote this question 0 Downvote this question

Anyone else having all recent inbox messages just disappear??
Very frustrating and it seems like you have to wait for someone to email you back. No tech support and I need to process orders. Some messages don’t even show up in filters.

Wish bonanza had a better way to report problems that need attention immediately .

asked over 7 years ago

girlygirl4
Reputation: 32
See girlygirl4's booth
2 Answers

This is an official Bonanza response.

Accept hover

Hi girlygirl4,
We have not had any reports of inbox messages disappearing. We are sorry you had this problem, but we heart sellers like you who always respond to buyers immediately! It looks like it is working for you now, since you’ve been able to answer three emails this morning. We see all your messages in your inbox, so if you are having trouble seeing them in your browser please contact us at [email protected].

selected by Bonanza as the best answer

answered over 7 years ago

BonanzaShelly
Bonanza Staff
See BonanzaShelly's booth

2 Comments

girlygirl4 says: August 25, 2016

All I can get is new messages I need help retrieving all my messages from the past 2 weeks. I didn’t delete them but they are all gone. Nobody has responded to my help requet so I really stilll need help with this.

girlygirl4 says: August 25, 2016

Even my message filter isn’t working… I can’t pull up sent messages and for people who I know jut messaged me and I had them I put in their user Id to try to pull it up and nothing pulls up. I reallhy need tech support if you have that to look into this. I am trying to process orders and can’t

Upvote this answer 0 Downvote this answer

Hi girlygirl4,

I have not had this experience. You could also check your e-mail that bonanza sends messages to. They should be sent there as well.

answered over 7 years ago

InspiredCreations
Reputation: 1435
See InspiredCreations' booth

2 Comments

girlygirl4 says: August 25, 2016

Thank you unfortunately I have to much in my regular in box on persi

girlygirl4 says: August 25, 2016

Thank you unfortunately I have to much in my regular in box on persi

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Asked: over 7 years ago

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