I haven’t used bonanza for a long time and just trying to get started again, but I’m not getting on at all well with the upload.
My .csv file was uploaded literally hours ago, but seems to be going nowhere fast.
> 0 items out of a total of 15,683 items items have been processed.
…has been showing for about two hours now. “Remove all previously imported items from booth that aren’t in the inventory file” is selected, but my old items are all still visible. I’ve emailed support but not heard back yet.
Any ideas please? Even though I have a large inventory I’m used to my uploads on other sites taking far less time than this. If there are errors they usually fail quite quickly and I would get some sort of error message, but I have refreshed the upload page about 20 times now and it doesn’t seem to be doing a thing. Thanks in advance.
[URL removed] I’ve just made new upload with shipping rates at 14:26 GMT. It’s 15684 lines x 7 [URL removed]
Category id, title, id, shipping_price, worldwide_shipping_price, description, price
I’ll try to edit this post again once it completes, with an estimate of the upload time. This upload was timetabled to take 15 minutes work and has now run into two days.
Also I’m still not getting notifications for new answers in this thread.
[URL removed] finally finished upload at 21:40 GMT. For some reason, nothing has categories, so still no items visible in my booth as yet.
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Double_Happiness Reputation: 20 See Double_Happiness' booth |
Thanks for reaching out @Double_Happiness and sorry to hear about the trouble with your CSV import. The import process can take anywhere from a few minutes to several hours to complete, depending on the number of imports in the queue and how many items are being copied over. We do not recommend canceling and restarting the import, as this will put you at the back of the queue and may cause additional delays.
Hope that information helps. Please let us know at our support department if we can be of further assistance.
[URL removed]
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BonanzaKaty Bonanza Staff See BonanzaKaty's booth |
My upload has been in processing mode for 5 hours already with no items processed today. It makes no sense.
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HLM_Goods Reputation: 12 See HLM_Goods' booth |
I think something out of the ordinary is going on today. Bonanza has recently been much improved in speed, but today nothing is happening. I made a sale on something that was out of stock, but I could not update my inventory with my upload file. It’s just been sitting at 0 complete all day long. Bonanza has always been notoriously slow with file uploads and major improvements need to be made here.
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Butler_in_the_Home Reputation: 12 See Butler_in_the_Home's booth |
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