I imported my items from Ebay and the description is not showing up. I have tried numerous times to edit and the description shows on the edit page but after saving changes and then viewing the item as a buyer would there is no description. It happened on most of my listings, not all of them. What are my options here. I emailed bonanza but have not gotten a response.
|
Melange Reputation: 10 See Melange's booth |
Hi @ Melange,
Thanks for reaching out and sorry to hear about the trouble. We took a look at several of your listings and are able to view descriptions. It sounds like you may be experiencing a cache issue. We often find that clearing your cache and browser history resolves the problem. Here are instructions on how to clear your [URL removed]
[URL removed]
Our site features tend work best on Google Chrome, Firefox and Safari. Please make sure that you are working with the most up-to-date version of your browser. If clearing your current browser’s cache does not resolve your issue, we recommend using a different browser or device to see if the problem persists.
If you continue to experience issues, please send examples to 2-3 listings where the descriptions didn’t import to [email protected] where we have the tools to assist you.
|
BonanzaKaty Bonanza Staff See BonanzaKaty's booth |
Viewed: 659 times
Asked: almost 8 years ago
Latest response: almost 8 years ago
Remember these tips:
- Use links to other sources to support your opinions
- Use examples where possible
- Put yourself in the inquirers shoes: what extra info would be helpful?
Should I post a comment or an answer?
You can only post one answer, so make it count. Maybe your reply is more fitting as a comment instead?
Post an answer for:
- Replies that directly and specifically answer the original question
Post a comment for:
- "Thanks," "Me too," "I agree," or "Works for me" types of replies
- When you would like the original poster to provide more details
- When you have more to add to someone else's question or answer
See also our Roundtable FAQ.
Formatting
Community help posts follow certain formatting guidelines, which may impact the look of your post. If you're interested in tweaking the format, instructions are available here.
