Photos won't upload mobile site not working

I am beyond frustrated, last week or so using mobile web on this site has been a nightmare. Most of the time, I am unable to list new items & just get an irritating error message saying unable to complete last request, no explanation, no help. Today was finally able to list a few things, except nearly every time I added a photo I had to log in again, literally had to log in each time a photo was uploaded, often it takes several attempts to get a photo to upload. Now just stopped working again, was attempting to photograph an item to list, each time it failed & gave me the log in page, which I did at least 10 times, after which the website reverted back to the new useless non working format. this is ridiculous, time consuming, incredibly aggravating, no reason for these issues, does anyone from support (who I notice sometimes responds on this forum) know what is going on & how to fix it please?

asked almost 8 years ago

1 Answer

This is an official Bonanza response.

Sorry for the negative experience. We would need to get more details from you so we can properly address this (or any other report of site/mobile trouble).

With regards to mobile, if you can send us the version of the app, Android or iOS, and specific steps you are taking along with the trouble you encounter, that will help us help you. If you can send that to support then we can get right to [URL removed] [URL removed]

Thank you!

answered almost 8 years ago

3 Comments

Jewelsbelegance says: May 31, 2016

I don’t have any apps set up on my phone for it, but usually can just do a simple Internet search for Bonanza from any mobile device, & once logged in am able to choose add/edit items. been listing this way for a year not had this issue

Jewelsbelegance says: June 01, 2016

I’m using an Android phone

Jewelsbelegance says: June 01, 2016

my phone is a Samsung Galaxy Prevail lte. as far as an app I never downloaded any. the regular website is now not coming up on my laptop says page can’t be displayed are there many technical issues right now?

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Asked: almost 8 years ago

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