Pictures loading extremely slow

After a long time away from Bonanza, I’ve reopened my booth, and am getting to know my way around again…lots of changes. I’m having a horrible time getting my pictures uploaded, if I try to do more than one at time it’s nearly impossible to get them to load, and one at a time is taking a ridiculous amount of time. I don’t have this problem on eBay, or anywhere else for that matter, so I know it’s not on my end. Is this always an issue?

asked over 8 years ago

3 Answers

This is an official Bonanza response.

Hi @Old-TimeTreasures,

Thanks for reaching out and sorry to hear about the trouble. We have not received any reports of images loading slowly. If you are attempting to upload images via the mobile app, there may be limitations to the number of images you can load at a time. For faster results, we recommend loading via the desktop site. Try loading a smaller image size to see if that works better. Let us know at our support department if you continue to run into issues.

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Thanks!

answered over 8 years ago

Hi Old-TimeTreasures!

I haven’t noticed any problems uploading pictures. Is this still an issue for you?

answered over 8 years ago

1 Comment

Old-TimeTreasures says: January 23, 2016

It got better after I switched browsers…chrome to firefox.

Could be your internet provider. I have “fast” days and “slower” days when I upload here. Usually it’s an internet problem.

answered over 8 years ago

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