I had no problems yesterday selection other shipping options besides standard shipping when listing new stuff. Now, I just added 2 items and when I click on “add more shipping options” no other options can be configured. Now I am stuck on just standard shipping. Maybe a temporary glitch? Anybody having the same issue? Thank you!
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farfan_entertainment Reputation: 116 See farfan_entertainment's booth |
This is an official Bonanza response.
Hi @farfan_entertainment,
Thanks for reaching out and sorry to hear about the trouble. When users experience issues similar to the one you are describing below, we often find that clearing your cache and browser history resolves the problem. Here are instructions on how to clear your [URL removed]
[URL removed]
Our site features tend work best on Google Chrome, Firefox and Safari. Please make sure that you are working with the most up-to-date version of your browser. If clearing your current browser’s cache does not resolve your issue, we recommend using a different browser or device to see if the problem persists.
If you continue to experience issues, please send links to 2-3 examples of listings where you are unable to add other shipping options, along with detailed instructions about the steps you are taking and the error you run into, to [email protected] so that we can research the matter further on your behalf.
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BonanzaKaty Bonanza Staff See BonanzaKaty's booth |
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Asked: almost 8 years ago
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