Round 1/8 X 6 in Replacement Wick for Pixie and similar items

We proudly offer a Money Back Guarantee if your item is not as described or satisfactory. Please notify us within 5 days of receipt to ask for a RMA (Return of Merchandise Authorization), before shipping the item back expecting to be reimbursed. Please include original paperwork from package and a note about your reason for return. Item must be received by us within 14 days of RMA request and be in the same condition as originally sent by us. Shipping is non-refundable, unless we made an error.

DAMAGES:

If you received a damaged item, Please notify us within 48 hours of receipt, so that necessary steps can be taken to file a insurance claim.

Please save ALL packaging and contents..

The shipping label contains insurance identification numbers which the shipping carrier will need, in order to process your claim. The carrier may or may not ask to see the package and contents.

We pack very carefully to insure it’s safety. All items are insured.