Hello,
I’m a first time user, and unfortunately I would like to cancel a transaction. The seller and I both agree on the terms, but they are worried that issuing refunds will harm their seller rating and cause bonanza to temporarily block their account. I don’t want this to happen, because the seller and I have been in communication and the items have not shipped yet. Is there a way around the problem so that the seller can get credit for being an understanding seller, rather than penalized for issuing a refund?
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StephenT134 Reputation: 10 |
Unlike other sites….this is not an issue here.
The seller is the only one that can cancel the sale. To do so the seller simply refunds you and then requests a refund of their final value fees.
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ccmom Reputation: 12648 See ccmom's booth |
Yes , there should be no problem cancelling the transaction as both of you have agreed to this . As for actually canceling the transaction , go to “My Booth” on the top left , once on my booth go back to the top left and scroll down till you see “Fees” tab . Once in the fees tab scroll down and at the bottom of your transaction you will see a link to “Reqeust a Refund on This Bill” . Once there find the transaction and request refund and your done .
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SurrealHairBeauty Reputation: 461 See SurrealHairBeauty's booth |
As above, Bonanza is so much better about this sort of thing. No harm will come to either of you. I love this site. :)
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DebbiesCorner Reputation: 78 See DebbiesCorner's booth |
They are pretty easy going on this site, unlike other sites where they weigh sellers down with rules, that is not done here. They will not have a problem.
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misskeech Reputation: 1958 See misskeech's booth |
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Asked: about 8 years ago
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