I have several online stores and need to continue preparing for the holidays. I have opened the chat in the booth a couple of times with no responses which is fine because I am so busy anyway. My question, though, is regarding the effectiveness of actually being in the booth. Any information you can afford will be greatly appreciated.
Warmest wishes,
Crystal
buyzjewelry Reputation: 10 See buyzjewelry's booth |
I sold for over 22 years, and I notice when I was selling within (Bonanzle, but now called) Bonanza that I did see others in my booth, but not once did a customer or potential customer and I actually have a conversation within my booth…usually if they had questions they B-mailed me through Bonanza…it’s only recently someone was in my booth and asked to ’’chat’’ but even then, I was late seeing that notation they made, and they ended up B-mailing me…and I no longer sell…am retired. From what I’ve been told from a wide variety of Bonz Sellers is that usually a chat with a friend is more likely than a chat with a potential customer. You can post something in your booth’s chat box that states, "I’m more than willing answer any questions you may have, simply email me through Bonanza, Thanks’’ this way you’re ahead of the game and you then don’t have to fret about any kind of effectiveness as you can ’’skirt’’ the issue and in a VERY Good Way, too! Such a note from you also lets potential customers know you care, and that is ALWAYS effective! Have a Great One, Hope I Helped! Dee
divinefabricsnmore Reputation: 388 See divinefabricsnmore's booth |
Rarely have I ever had someone ask me to chat, and when they have, I always miss it. (just missed one). I think the most important thing to do is answer questions quickly. Just made a huge sale today, even though I missed the chat request with the buyer, did email them right away and have quickly answer all questions and even apologized for not answering their chat request.
a2zVideoGamesNdvds Reputation: 391 See a2zVideoGamesNdvds' booth |
I usually initiate chats when I see someone in my booth and they rarely respond to me. I have had some conversations that have been helpful.
jenrun Reputation: 36 See jenrun's booth |
I have helped a few buyers through the checkout process, ages ago when bonanzle first set up..
On occasion, I have had someone request to chat, but for the most part, unless, it is requested, either through the dashboard, or quick-text, I am rarely in the booth, except for listing or updating
ccmom Reputation: 12648 See ccmom's booth |
I have two booths and have been here 4 years. I don’t chat at all. I do try to post a link to my booth anywhere that will allow me to, though, and have a Facebook page with a link to the booth. It’s directing people who are looking for the kind of items you sell that brings sales.
Ms_Prissys_Patterns Reputation: 366 See Ms_Prissys_Patterns' booth |
I actually don’t like being in my booth if I see someone in there…. unless its someone I know very well. I want them to take their time looking around and don’t want them to feel like im “standing” there waiting for a sale LOL. So usually I will leave for a bit. But the majority of people coming into a booth are really only there for few moments or so anyway. If they really want to know something, they will email you or leave a message in your chat.
misskeech Reputation: 1958 See misskeech's booth |
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Asked: over 9 years ago
Latest response: over 9 years ago
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