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BonanzaShelly
Oct 12, 2022
Appreciating our Bonanza Community
Bonanza was created to be a place where online buyers and sellers could connect in a way that was friendlier, more social, and that offers a great experience for everybody involved in each transaction. Our entire site has been built around putting success in the hands of our merchants by creating tools to benefit their businesses and help them thrive.
One of the most valuable tools we offer is our seller community forum. You'll find some of our most experienced and knowledgeable sellers posting in the forum. It's all about helping and supporting each other.
Welcome to the Bonanza Community Help Page!
Bonanza's Community Help page is a place you can get answers to general questions from the community. Any user can ask a question, and any user can post an answer. You can find the guidelines for posting here: https://support.bonanza.com/hc/en-us/articles/360001264472
Your questions - along with the answers you receive from experienced members on Bonanza - may benefit the entire community, such as "What's the most effective way to promote my items on Facebook" or "How do I participate in a community sale?". Questions should be short and to the point. Questions of a personal nature are not allowed.
We try to keep support-related questions off the Seller Community Forum
If you believe the site is not working for you as it should, please direct your question or concerns to [email protected] so we can help you. You can also click on the "Contact" link at the bottom of any page to get in touch with our support team.
Our active community provides each other with helpful tips and tricks for selling, while also engaging users with daily fun and games. There are word association games and favorite book threads. Plus, there are promotional Deals & Promotion pages.
We are grateful to all the sellers who so generously give their time to help out other sellers in the community forum. We deeply appreciate the support for Bonanza from our community.
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28 responses to Appreciating our Bonanza Community
I love browsing through the Community Help pages and often find the answers I need before having to contact customer service. But I wish there was an easier, more accessible path to the Deals and Promotions forum so more people can benefit from the offers posted there!
Thanks for the feedback autonutt! I’ll share it with the team.
The community forum is a great resource and tool. Thanks for having it available.
You’re welcome, Steve!
Great i need a lot of help
My issue is getting my listings on Google
and getting my listings to show combine shipping rate
for my buyer using ups from PayPal shipping, I have been refunding about $60 + per order. I think this is hurting my sales.
Hi cpp4u2! Our support team will be happy to help you with this. Just contact them at [email protected]
thank you.. please promote my item
You’re welcome, we hope you will find this info helpful!
As a new member of Bonanza, we would like to thank all bonanza employees for all their technical assistance.
You’re very welcome, petlove68! Glad you are getting some good assistance from our support team!
Hi Shelly, very interesting even if I can’t sell anything. :-(
Your handmade figures are wonderful! Be sure to add lots of keywords to your descriptions so folks can find these treasures in Google Shopping advertising.
FINALLY THE MUCH AWAITED THING IS AVAILABLE NOW
I WOULD LIKE TO ASKE WHY DOES BONENZA DOES NOT PROMOTE HANDE ARTISANED KNIVES
THANKS
Hi MuhammadA1955! Bonanza does allow the sale of artisan knives. They should also be accepted at Google for advertising.
Keep up the good works. There might be some experts on fiverr.com that can help you with SEO and help you promote your store, at low cost. Just type in bonanza in the search engine
Thanks for the feedback, Wear_My_Hat!
Bonz air-jackets would be nice. Maybe with a mongoose atop the Space Needle,or a pangolin on EMP,on the back (where can we see these?). Be nice if we could buy down the price a dollar with 500 rewards points. They’re light and don’t cost a ton to ship. How many Bonz sellers ship their items in eBay air-jackets?… It’s a rhetorical question.
Thanks for your feedback Derek! Take care!
Took a break but now I’m back, be great when the sales catch up with the views lol
Glad to have you back, theshiznick!
We are with Bonanza since 2016. Whenever we had any issue related to account, sale, or bonanza shop we always email on [email protected]. TBH we got response within 12 hours which is amazing. Thanks Bonanza support.
I’m so glad to hear of your excellent responses from our support team!
Thanks Shelly, you are very kind but I don’t know where to insert them and I can’t understand how to do it.
Hi! Keywords are words or phrases that people may be searching for when looking for your item. With your figures, I would try to work into your description things like “Unique Gifts” “Gifts for the guy who has everything”, “Christmas presents”, etc.
hi shelly how can I increase sell ?
You can write to our support team for personalized suggestions, [email protected].
Above info was very helpful. Thanks!
You’re welcome, Shihara!
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