Booth stuck in "glimpse" mode

Forgot the Bonz are enjoying 80 degree weather so can’t chat :-( Need to know if anyone can tell me why my items seem to be stuck in “view similar” mode- in other words when I click on one it only shows the "glimpse"’ view with all of the "similar listings below- unless I click on “show full description”- this is a new one but if I were a shopper I would be very put off by this so need to get it fixed. Have checked all my settings, refreshed my booth etc- all the obvious- so, geniuses :-), can someone help me?

asked almost 11 years ago

4 Answers

Go to Account Settings
Buyer Settings Tab

Show related items from all sellers when viewing item page Yes No

make sure this is set for NO

also if you are checking with a mobile device….then it will also show that way..

PS if it is set to YES…this is where you will see all the tags that were given items also…the more it was tagged the more areas it shows in results…

answered almost 11 years ago

CindyBear
Reputation: 3068
See CindyBear's booth

1 Comment

gearseller2 says: July 02, 2013

DING, DING, DING- WE HAVE A WINNER!!!! That did the trick :-) Thought I had all my settings the way I wanted them, can’t believe I would miss that one since I never want to send a buyer somewhere else! Thanks so much :-)

I checked your booth and also searched and found one of your items on the regular search and the view is complete and as it has always been. So it must be something on your end.

answered almost 11 years ago

A2z4u2c
Reputation: 1291
See A2z4u2c's booth

1 Comment

gearseller2 says: June 29, 2013

Or it could be one I already switched to full view? Thanks for looking- think I will log in as a shopper and see what I see :-)

I clicked on a couple of the products in your booth and brought up the complete listing with no problem.

Have you cleared your cache, logged out, logged in again, etc? It sounds like it’s something on your computer, rather than on Bonanza’s end.

answered almost 11 years ago

1 Comment

gearseller2 says: June 29, 2013

Or it could be one I already switched to full view? Thanks for looking- It probably is something at my end but thought I might have changed a setting in error

What browser are you using gearseller2?

IF you are using Firefox with the new FASTfox addon, it will be showing you what you see. I got rid of the new FASTfox and it stopped the annoying “see similar items”.

I don’t know if this will help, but I thought I would sound in with the thought! ;)

answered almost 11 years ago

1 Comment

gearseller2 says: July 02, 2013

Hi Cheyenne- I do not have FastFox enabled but maybe it was included in the last upgrade without my knowledge- thanks for this tip- I’ll check that out!

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Asked: almost 11 years ago

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