Who do i cantact when my order was shorted

My order to seed king express bonanza Order # [phone number removed]I received one order of Qty. of 4 as I was billed for Qty of 4??

asked over 4 years ago

Leslie_Larson
Reputation: 10
2 Answers

This is an official Bonanza response.

Hello Leslie_Larson
Welcome to the Bonanza Community!!

We are sorry to hear that you did not receive your complete order from the seller.

We recommend that you contact the seller directly by logging into Bonanza and hovering your mouse over the “Account” tab in the upper left-hand corner of any page and selecting “Recent Purchases” from the drop-down menu. Locate the order, then click the “Send them a message” link to email the seller directly. This will include your order number in the subject line so the seller will know exactly what you’re referring to.

If you need additional support please email our award-winning support team and they will be glad to assist you. [email protected]
Thank you and Happy Selling!
Kind Regards
Wanda
Bonanza Support

answered over 4 years ago

If contacting the seller doesn’t get results, open up a claim with PayPal, if that’s what you used. If you didn’t use PayPal, open up a payment dispute with you bank.

answered over 4 years ago

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