I ask a question about an item, or why I can’t see the make offer option when they supposedly accept offers, or about shipping, or about … well, anything. And in response I get … crickets.
This has happened to me several times. Does the Contact the Seller feature send my notice to an email that the seller doesn’t use? Or do sellers simply not care? I understand that most of us sell on multiple platforms and maybe it’s difficult to reply to all inquiries.
But seriously folks, if a seller doesn’t bother replying to my message, I’m not going to buy from him.
|
Relztrah Reputation: 22 See Relztrah's booth |
Being the holidays, the seller may be away. Most sellers here will respond within 24 hours if not sooner, however, as with any online site there are those that do not take selling very seriously and just ignore the buyers. Happy Holidays!
|
FantasticFinds2014 Reputation: 380 See FantasticFinds2014's booth |
Below is the response from support regarding difficulty making offers.
Ever since it became required to collect sales tax/VAT for locations that require it, offers on Bonanza have been limited only to buyers that are located in states and countries that do not collect sales tax/VAT. Unfortunately this has had the side effect of excluding a large number of people from being able to make offers on Bonanza. We are open to revising how our offer system works in the future, but we don’t have anything on this front being implemented in the immediate future.
Thanks for posting about this Relztrah – at least there is an answer for the can’t make offer issue. Why some sellers don’t reply to messages remains a mystery however.
I will be turning the allow offers option off in my booth to help avoid confusion :)
Happy Holidays all, Deb
|
HotCornDiggity Reputation: 14 See HotCornDiggity's booth |
I don’t really understand why sellers use the make offer option in the first place. Do you want to sell the item or not? If so, then put them minimum you’ll accept as the fixed price. I think that many of us here are eBay refugees who think that now that there is no end date like with an eBay auction, well, I can put a much higher price. What happens … and I have learned this from experience … is that stuff collects dust in your booth until you lower the price.
|
Lighthouse Reputation: 14 See Lighthouse's booth |
5 Comments
Viewed: 741 times
Asked: over 1 year ago
Latest response: over 1 year ago
Remember these tips:
- Use links to other sources to support your opinions
- Use examples where possible
- Put yourself in the inquirers shoes: what extra info would be helpful?
Should I post a comment or an answer?
You can only post one answer, so make it count. Maybe your reply is more fitting as a comment instead?
Post an answer for:
- Replies that directly and specifically answer the original question
Post a comment for:
- "Thanks," "Me too," "I agree," or "Works for me" types of replies
- When you would like the original poster to provide more details
- When you have more to add to someone else's question or answer
See also our Roundtable FAQ.
Formatting
Community help posts follow certain formatting guidelines, which may impact the look of your post. If you're interested in tweaking the format, instructions are available here.
9 Comments